Case Manager, Bergen-Saratoga Supportive Housing

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services.

We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

The Bergen‑Saratoga is a supportive/affordable housing development located in the Ocean Hill/Brownsville section of Brooklyn developed by Dunn Development. Bergen Saratoga Apartments will provide affordable housing for low‑income working families at 50% or 60% of Area Median Income along with 40 units set aside for formerly homeless individuals who are Population A (SPMI/NYNY III) eligible. These units will be master leased by the non‑profit social services provider, CAMBA, Inc.

CAMBA will provide on‑site supportive services including case management and 24/7 front desk security services. Amenities include a community room with a kitchen, a library/computer room, a tenant garden, laundry and a children’s play area. This project is a true public‑private partnership with land contributed by the City of New York coupled with subsidies provided by the State of New York and private bank financing.

Position: Case Manager

Reports To: Program Manager

Location: 331 Saratoga Avenue, Brooklyn, NY 11233

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy policies intended to protect the security and privacy of individually identifiable health information.
• Review all documentation establishing tenants’ eligibility for program and make file copies.
• Create and maintain tenant files.
• Conduct initial intake and assessment of tenants and tenants’ families’ needs and periodic re‑assessments.
• In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short‑term and long‑term tenant goals.
• Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
• Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self‑sufficiency.
• Recommend and implement strategies to persuade tenants to participate more fully in this process.
• Monitor tenants’ progress toward their goals via regularly scheduled telephone contact and/or face‑to‑face visits, and document via progress notes.
• Participate in case conferences.
• Follow‑up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost‑to‑service); or, (c) have become ineligible for services (e.g. moved out of building).
• May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May schedule appointments for tenant with referral organizations.
• May escort tenants to appointments (educational, medical, social service, etc.)
• May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants’ behalf.
• May follow‑up with tenants for a period of time after successful…