Case Manager, Park Slope Women's Shelter

Case Manager, Park Slope Women's Shelter

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CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services.

We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates six single adult shelters, six family shelters, and one drop‑in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug‑free facility. Homeless (often mentally‑ill and substance‑abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and/or supported housing.

Park Slope Shelter for Women serves 100 MICA (mentally ill chemical‑abusing) women at the Park Slope Armory in Brooklyn.

Reports To: Supervisor II (Clinical)

Location: 1402 Eighth Avenue, Brooklyn, NY 11215

• Maintain professional relationships with clients and uphold client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with all Federal, State, City and CAMBA security and privacy policies intended to protect individually identifiable health information.
• Conduct initial intake and assessment of clients’ needs and periodic re‑assessments.
• Create and maintain client electronic and paper files.
• Prepare initial psychosocial evaluation and update according to regulations.
• Obtain and maintain relevant documentation and release forms from clients (e.g., birth certificate, proof of income, medical documents, release of Personal Health Information).
• In collaboration with clients, conduct periodic revisions of independent living plans including short‑term and long‑term client goals.
• Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (e.g., on‑site medical services and psychiatric services).
• Work with clients to break through barriers to their goal(s) attainment.
• Provide support, training, and coordination with other social services staff.
• Assist clients in advocating for themselves to gain housing stability.
• Recommend and implement strategies to persuade clients to participate fully in the process to transition into permanent housing.
• Monitor clients' progress toward their goals via regularly scheduled face‑to‑face contacts/sessions.
• Document all client encounters via progress notes using DHS CARES Database and printout notes for clients’ paper file.
• Ensure CARES Database is updated to reflect client requests for services (e.g., car fare, appointments, passes, referrals).
• Follow‑up with clients and with referral organizations regarding client contact and progress with the referral organization.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May act as client liaison/client advocate with outside organizations regarding education, healthcare, housing, legal issues, etc.
• May schedule appointments for client with referral organizations.
• May escort clients to appointments (educational, medical, social service, etc.).
• May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.
• May follow‑up with clients for a period of time after successful completion of their primary goals to assure client stability.
• May prepare marketing materials for the program.
• Tasks may be modified, expanded and/or assigned over a…