AI Product Engineer

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This range is provided by Gov Well. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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We the people (and the taxpayers) deserve good government — but today, interacting with government services is often frustrating and inefficient. Gov Well is building the AI‑powered platform that transforms how governments serve communities, starting with local agencies.

Our first product helps municipal and county governments modernize complex services like permitting and licensing. Gov Well combines a highly configurable SaaS system of record with generative AI that automates work for staff, guides residents through services, and is radically simple to deploy. Founded in 2023, Gov Well powers 3,000+ critical processes for agencies in 29 states serving millions of residents.

We’ve raised $9.5M in seed funding from Work‑Bench and Bienville Capital, and work in person at our HQ in New York City. Read more about our founding story in Tech Crunch.

• A mission that matters:
  Building AI‑powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high‑quality services.
• Real‑world impact:
  Gov Well’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.
• Join a startup in hyper‑growth:
  We’ve found product‑market fit and are scaling the business very quickly (6X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.

Gov Well is hiring our first AI Product Engineer to help turn cutting‑edge generative AI technology into practical, user‑facing products for government agencies. This role reports directly to the CTO and will work closely with the CEO on product strategy. You’ll play a key role in shaping how we apply AI to solve real‑world problems with the potential to grow into a senior product or engineering leadership position.

We have a hybrid work culture that combines regular in‑person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.

• Design, prototype, build, and launch AI‑powered workflow automation products that transform how governments process and deliver services — from AI‑powered resident assistants to AI agents that review and approve permits, licenses, and inspections.
• Take full ownership of AI product development — from identifying agency and resident needs to shipping production‑ready solutions, using techniques like retrieval‑augmented generation (RAG) to handle complex regulatory and compliance data.
• Collaborate closely with design, engineering, and government domain experts to turn generative AI into intuitive, reliable, and auditable workflows, including multi‑agent orchestration for complex, multi‑step approval processes (e.g., construction permitting or business licensing).
• Leverage cutting‑edge models and custom LLM systems to ensure accuracy, compliance, and scalability across diverse government use cases.
• Use agency feedback and real‑world usage data to rapidly iterate and improve automation features, ensuring solutions are trustworthy, transparent, and aligned with regulatory requirements.

• 5+ years of professional software/product engineering experience in high‑growth startup environments, building user‑facing applications for enterprises and/or consumers.
• Hands‑on experience building products with generative AI at their core, with strong familiarity in LLMs, vector databases, and retrieval systems.
• Product‑minded builder: you care as much about usability and impact as you do about technical depth, and you know how to translate AI capabilities into intuitive, reliable…