Quality Assurance Engineer

Job Title:

Quality Assurance Engineer
• Company:
Snapsheet
•

Job Location:

Remote
• Job Type: Full-time
• Number of Openings: 2

Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them into our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around.

• Remote working environment - your new commute is however long it takes to walk to your desk!
• Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!
• Development
  - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
• Fun
  - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!

As a Quality Engineer at Snapsheet, you are a proactive problem solver who builds test systems and processes to elevate our standards and prevent issues before they reach production. You will operate in two connected roles: embedded within a product team to write end-to-end automation, serve as the domain subject matter expert, and foster a quality-first culture; and as a member of the broader Quality Engineering team, translating product-level needs into shared tooling and infrastructure.

As a Quality Engineer, you help engineers build with quality in mind by defining test requirements and acceptance criteria before code is written. You validate functionality by writing robust end-to-end UI automation. The Quality Engineering team owns and maintains Snapsheet's main customer-focused automation suite and software, where you will support your product domain while building the tooling required for total confidence in automated tests.

We have 2 openings, 1 for each team outlined below:

The Dispatch team owns the engine that assigns work into the right hands at the right time to allow users to focus on their prioritized tasks. The team’s mission is to automatically assign work at scale to the best-fit user based on configured rules instead of manual selection. The Dispatch team’s vision is to aim for a future-state where all work routes itself, instantly and correctly, so users can focus on resolving claims to shorten the claim lifecycle.

The Communications and Documentation team builds the core workflows that our users rely on every single day. Our mission is to create a seamless, best-in-class experience that empowers users to manage files, communicate with customers, and document decisions without the system ever getting in their way. Our ultimate goal is to set the industry standard for file management and drive massive improvements in user efficiency.

• Drive Upstream Quality:
  Partner directly with Product and Software Engineering during early feature design to define test requirements, edge cases, and acceptance criteria.
• Develop deep domain expertise in your product area to guide risk analysis and test coverage strategies.
• Architect and expand robust, maintainable UI automation frameworks to cover critical user journeys and core product workflows.
• Design and maintain automated API test suites to validate microservices, webhook payloads, data contracts, and third-party integrations.
• Actively monitor daily automated test runs, conduct triage on test execution signals, and collaborate with engineering to fix test suite flakiness or elevate…