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Member of Technical Staff, Platform Engineering

Job in New York, New York City, Richmond County, New York, 94199, USA
Listing for: General Counsel AI, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • Software Development
Job Description & How to Apply Below
Location: New York

GC AI is the legal intelligence platform built for in-house legal teams and companies. Your decisions shape the product, your impact is immediate, and you own your work from day one.

More than 2,100 companies run their legal work on GC AI, including 300+ public companies, 75+ unicorns, and teams at Nestlé, Hitachi Digital, Lockheed Martin, Miro, Bass Pro Shops, Riot Games, SKIMS, Liquid Death, Vercel, TIME, and Post Holdings. The platform holds an 80 NPS, more than double the B2B SaaS industry average, reinforcing GC AI as the leading legal AI platform for companies of all sizes.

GC AI has doubled ARR in six months. We won #1 Highest Customer Satisfaction at the 2026 SaaS Awards. Our investors include Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.

You’ll define how things get built, not follow someone else’s playbook. Six principles guide how the team works:

  • 1% Better Every Day: small, compounding improvements across everything you ship.
  • Customer Obsession: start with the customer and work backward.
  • Ship Today: bias toward action and iteration over perfection.
  • Find a Way: resourcefulness and ambition over constraint.
  • Care: be direct, like an honest friend, even when it’s uncomfortable.
  • Own It: full accountability, proactive communication, and attention to detail.
About The Role

We're looking for a Senior Platform Engineer to join our team at GC AI. Our platform carries 1,700+ enterprise customers — including public companies and unicorns — and we’re growing fast. We need someone to make sure it can carry 10x more. This isn’t a feature-churn role. You’ll help own the foundational systems that let our product team ship with confidence: the infrastructure, the pipelines, the observability, and the operational foundation that everything else runs on.

When you get it right, engineers move faster, customers trust us more, and the business grows.

You’ll have a real seat at the table — shaping engineering direction, setting the standard for how we build and operate infrastructure, and working closely with Dev Ops and backend engineering to raise the bar across the board.

Why This Role Matters

GC AI is at an inflection point. The platform that got us here was built for speed — now it needs to be built for scale. As we grow into larger, more demanding enterprise customers, infrastructure correctness and reliability aren't just engineering concerns; they're the foundation of customer trust. This role exists to close the gap between where the platform is and where it needs to be.

What You'll Do
  • Own the infrastructure that enterprise legal teams trust every day — networking, compute, storage, and deployment pipelines on Google Cloud Platform.
  • Build CI/CD pipelines that make deploying fast, safe, and boring (in the best way).
  • Define and enforce IaC standards using Terraform, Pulumi, or similar — turning manual processes into repeatable, auditable systems.
  • Bring clarity to a complex system: unify logging and observability so engineers can understand, debug, and operate the platform with confidence.
  • Keep things clean — environment isolation, network boundaries, operational hygiene — so we scale without accumulating hidden risk.
  • Make engineers faster by reducing toil, improving tooling, and building internal platform capabilities that compound over time.
  • Help define how we build — contribute to engineering culture and technical direction in a company where those decisions still matter.
Impact You'll Have
  • You’ll own our Google Cloud Platform foundation — IAM, service accounts, project isolation, networking — and make it something we’re proud of.
  • You’ll turn manual, error-prone processes into repeatable infrastructure as code using Terraform, Pulumi, or similar.
  • You think in systems…
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