ServiceNow Developer

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.

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DXC Vietnam has been recognized asone of the " Best Companies to Work for in Asia 2025 " by HR Asia Magazine, highlighting its exceptional HR practices and 31-year legacy in the country. The company also earned the special " Most Caring Company Award" in 2025 for prioritizing employee well-being and fostering a supportive, inclusive workplace culture.

DXC Technology is seeking a talented and experienced Service Now Developer to join our team. In this role, you will be responsible for designing, developing, and maintaining Service Now applications and workflows that streamline and automate business processes across the organization.

You will work on custom Service Now application development, instance customization and configuration, and integrations with other enterprise systems, ensuring solutions are reliable, scalable, and aligned with business needs. This role also involves scripting and automation, rigorous testing, documentation, and ongoing troubleshooting and support, giving you the opportunity to make a tangible impact on the efficiency of business processes.

You will stay current with Service Now best practices, new features, and industry trends, contributing to the continuous improvement of Service Now implementations and processes while collaborating closely with cross‑functional teams and stakeholders.

• Design, develop, and implement custom Service Now applications and solutions to meet business requirements, including workflows, forms, scripts, and integrations.
• Customize and configure Service Now instances, including roles, access controls, data sources, and system properties to align with organizational needs.
• Develop and maintain integrations between Service Now and other systems, such as databases, web services, and third‑party applications, to enable data exchange and process automation.
• Write and maintain scripts using Service Now's scripting languages (e.g., JavaScript, Glide Record, and ACLs) to automate processes, enhance functionality, and improve system performance.
• Perform thorough testing, including unit, integration, and user acceptance testing, to ensure the quality and reliability of developed solutions.
• Coordinate and execute deployment activities for Service Now solutions.
• Document Service Now applications, configurations, and processes to ensure proper knowledge transfer and maintenance.
• Investigate and resolve issues, bugs, and performance bottlenecks in Service Now applications and instances, providing timely support to end‑users.
• Stay up-to-date with Service Now best practices, new features, and industry trends, contributing to the continuous improvement of Service Now implementations and processes.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• More than 3 years of hands‑on experience in Service Now development and administration.
• Proficient in Service Now development, including scripting (JavaScript, Glide Record, ACLs), workflow design, and application development.
• Experience with Service Now integrations, web services, and data sources.
• Knowledge of ITIL processes and best practices.
• Familiarity with agile development methodologies and…