Customer Care Worker; CCW​/Driver

Position

Customer Care Worker/Driver

Wards Island, NY 10035

• High school diploma or GED preferred; one‑year relevant experience.
• Clean and valid driver’s license.
• Maintain agency authorized driver status.

• Oversee client participation in daily program activities, monitor observance of client’s rights and adherence to program rules and routines.
• Escort clients to appointments, manage bed assignments, collect census data, distribute linens and supplies, manage access booth and update log book.
• Accept new clients in electronic records database.
• Provide optimal customer service while issuing meal cards, mail, medication, lockers and toiletries.
• Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior.
• Provide emergency response including crisis management, first aid, CPR and fire response as needed.
• Complete Incident Reports as outlined by the Program Manual and Funder guidelines; report any violations of client rights, incidents involving non‑compliance or criminal activity promptly to the Operations Manager.
• Drive agency vehicles to transport clients and staff, as assigned.

• Medical, Dental & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

Benefits for part‑time employees may vary.

VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

Apply today!