Customer Care Worker; CCW/Driver
Job in
New York City, Richmond County, New York, 10261, USA
Listed on 2026-01-12
Listing for:
Volunteers of America-Greater New York
Full Time
position Listed on 2026-01-12
Job specializations:
-
Transportation
Job Description & How to Apply Below
Position
Customer Care Worker/Driver
LocationWards Island, NY 10035
Minimum Qualifications- High school diploma or GED preferred; one‑year relevant experience.
- Clean and valid driver’s license.
- Maintain agency authorized driver status.
- Oversee client participation in daily program activities, monitor observance of client’s rights and adherence to program rules and routines.
- Escort clients to appointments, manage bed assignments, collect census data, distribute linens and supplies, manage access booth and update log book.
- Accept new clients in electronic records database.
- Provide optimal customer service while issuing meal cards, mail, medication, lockers and toiletries.
- Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior.
- Provide emergency response including crisis management, first aid, CPR and fire response as needed.
- Complete Incident Reports as outlined by the Program Manual and Funder guidelines; report any violations of client rights, incidents involving non‑compliance or criminal activity promptly to the Operations Manager.
- Drive agency vehicles to transport clients and staff, as assigned.
- Medical, Dental & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
Benefits for part‑time employees may vary.
VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.
Apply today!
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