Client Accounting E Billing Rate Coordinator

Responsibilities

• Coordinates monthly electronic rate submission process and submits timekeepers and rates to clients for approval, as needed.
• Monitors status of rates submitted, investigates/identifies/escalates issues, and works with clients, partners, billing and collection personnel and other members of Client Accounting to resolve discrepancies and rejections.
• Responds to inquiries of partners, secretaries and billing personnel related to e-billing/rate operations and/or the status of individual rates transmitted.
• Works directly with e-billing and rates teams to assist with rates portion of client set-up for electronic billing, including reviewing timekeeper data and coordinating proper upload authorizations, ensuring that appropriate rate formats are utilized and other client requirements are implemented.
• Interacts with Partners and billing personnel to ensure rates for e-bills are prepared in accordance with client agreements and Outside Counsel Guidelines.
• Provides feedback on e-billing rate processes and procedures to increase efficiency, effectiveness and quality of e-billing rate operations.
• Serves as a resource regarding electronic billing rate operations and provides relevant knowledge and guidance to others in the Firm in a manner that increases the level of understanding of e-billing rate operations.
• Assists with electronic billing rate projects.
• Actively seeks to enhance knowledge of all Client Accounting procedures and processes.