Accounts Receivable Representative

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health:
Making Healthy Vision a Reality for Everyone

Primary job responsibilities are posting checks and wires, balancing/auditing accounts and assisting clients with billing/statement problems. Provide effective communication with clients and staff, while handling inquiries and issues in a courteous, professional and timely manner. Must be flexible and disciplined enough to multi-task and handle a variety of tasks.

• Research & apply daily cash (check, ACH, wires, and credit cards) to accounts for the LOBs assigned utilizing excel spreadsheets
• Support download lockbox files and completes reconciliation as needed
• Enter daily/weekly credit/debit adjustments into financial systems
• Work closely with clients, brokers and TPAs on various problems and concerns regarding billing, statements and eligibility issues
• Research, reconcile, audit, resolve and make balance adjustments on accounts when necessary in collaboration with the Sr Billing.
• Manage tracking of adhoc billing in various Versant systems and apply funds.
• Establish work procedures and processes for Billing and Accounts Receivable Department that support company and departmental standards and strategic directives
• Maintain and support any SOX and/or SOC related control activities, retaining evidence as needed per definition
• Regular reliable attendance is required
• Responsible to support the month end close across all of Finance
• Learn and follow departmental procedures which include, phone and R/T queue responsibilities and activities
• and providing guidance to the team when there is a technical question. Setup calendar and
• communicate deadlines. Prepare various journal entries. Review all Balance Sheet
• reconciliations and prepare binders for Director’s revie Responsible for coordinating the month end close across all of Finance and providing guidance to the team when there is a technical question. Setup calendar and communicate deadlines. Prepare various journal entries. Review all Balance Sheet reconciliations and prepare binders for Director’s revie Respond to inquiries from group customer, providers and Client Managers regarding receivable balances due.
• Prepare and update Excel spreadsheets to track Accounts Receivable and collection efforts
• Support the Senior AR Representative with various reconciliations for month end close
• Proficient in resolving issues and/or directing customers to the most appropriate department for resolution
• Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. This is in addition to, the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements
• Responsible for identification of pending issues and bringing to the attention of the supervisor/manager
• Effective communication with internal/external departments on issues
• Assist in special projects and department initiatives as assigned
• Assist and support process improvements for Billing and Accounts…