Collection Billing Associate

Job Duties:

Face-sheet and census entry to ensure accurate billing.

Verifying primary and secondary insurance coverage on residents.

Provide customer service and problem resolution to facilities and residents.

Account reconciliation and account refund requests

Complex account reconciliation

Account adjustments, bad debt processing

Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up Track and re-bill pending Medicaid accounts

Re-bill claims as needed

Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc.). Initiate corrective action plan and notify management.

Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.

Recognize and rectify any errors made within an account

Set up Lawson accounts for facility and private pay Month-end closing process within the scheduled deadline.

Assist in special projects as required

Works with minimal supervision

May assist in orienting and training new employees

Responsible for completing all mandatory and regulatory training programs

Perform other duties as assigned

Job Skill Requirements:

Assertive interpersonal communication skills

Strong understanding of computer technology

Educational Requirements:

Required:

High School Diploma or GED Preferred:
Associates Degree or Higher in Accounting or related field

Experience:

Preferred:
Experience in Accounts Receivable Department or Collections preferred, but not required