Bursar

The Bursar leads a department which plays a critical role in administration and student services. The primary role of the Bursar is to maintain the accuracy of student tuition and fee accounts and oversee the billing process to ensure timely and accurate billing statements for students. The Bursar is responsible for reviewing tuition and fees and approving account adjustments and accurate student refunds.

In addition, the Bursar will act as cashier for all operational receipts and disbursement of all financial aid funds. As a result, the Bursar will be the expert institutional resource for all student account related policies and procedures as well as compliance with Federal or State guidelines. The Bursar will collaborate with other areas within the College to implement and improve processes and procedures that increase services to students and strengthen administrative operations.

An associate’s degree in business administration, Accounting or Finance is required. A bachelor’s degree is preferred. Required skills include working knowledge of accepted accounting principles and methods and terms, preferably with an emphasis on college and not-for-profit accounting. Knowledge of computer applications and terms regarding fund accounting.

Must possess a high level of knowledge of Federal and State rules and regulations as they relate to student accounts. This position requires a minimum of five years of experience in accounting. Customer service and student accounts’ experience is preferred. Supervisory experience is preferred. A current NYS notary license is an asset.

Demonstrated leadership competencies required; three years supervisory experience preferred.

Excellent quantitative analytic skills, writing and communication skills, demonstrated organization and leadership skills.

Ability to perform with a high degree of diplomacy, confidentiality, and professionalism required.

It is expected that the individual in this role will obtain and maintain a NYS notary license.

A commitment to confidentiality and high ethical standards is also required.

• Maintains the accuracy of student tuition, bookstore and fee accounts and oversees the billing and receipt process to ensure timely and accurate billing statements for students.
• Responsible for all students’ accounts (full-time, part-time, work study, workforce development (for credit), and other specialized populations) as well as New York State/County residency affirmations.
• Ensures that all College funds, including student payments, chargebacks, government checks/drafts, receipts from financial institutions and other sources are properly accounted for and deposited into the prescribed College bank account in a timely manner.
• Reconciles all General Ledger accounts assigned to the Bursar’s Office.
• Maintains policies and procedures related to the Bursar’s Office and student related receivables.
• Supervises and leads the staff in the Bursar's Office by providing excellent management, training, and support.
• Ensures office coverage and excellent customer service.
• Counsels and advises students regarding the tuition and fee payment process and options available to discharge the obligation including, but not limited to, payment plans, student loans and personal payment arrangements with the College.
• Provides assistance with customer service, parent/student interactions and dispute resolution.
• Chairs the tuition appeals committee.
• Keeps informed of updates/patches regarding the student information system (currently CAMS).
• Troubleshoots and resolves issues related to the student side of the student information system with the assistance of IT.
• Builds and tests tuition and fee assessment for each…