Director Of Operations
Job in
Town of Middletown, New York, USA
Listed on 2025-12-01
Listing for:
Middletown Real Estate Team
Full Time
position Listed on 2025-12-01
Job specializations:
-
Administrative/Clerical
Business Management, Administrative Management, Business Administration -
Management
Business Management, Administrative Management, Business Administration
Job Description & How to Apply Below
Overview
Join one of the fastest-growing real estate companies in the nation. We credit our success to our collaborative culture, WOW-level customer experience, and doing business differently. We’re seeking a talented, service-oriented, and energetic Operations Manager to help lead our team and take our business to the next level. This is a multifaceted leadership position where you will manage day-to-day operations for a real estate team and its partners.
You’ll oversee our systems, team members, client experience, and office culture, all while embodying and protecting our core values.
- Manage the day-to-day operations to ensure seamless team performance, world-class client service, and a strong, values-driven team culture
- Oversee all administrative and marketing processes, ensuring consistency and excellence
- Supervise admin and operations staff, tracking performance, growth, and job satisfaction
- Maintain office needs, including supplies, equipment, and cleanliness
- Uphold and protect team culture and values
- Coordinate and track VIP client gifting, reviews, and referral systems
- Manage the client experience during transactions and post-closing follow-up
- Oversee CRM, Google Workspace, website, and database maintenance
- Lead recruiting and onboarding of new agents and employees
- Handle payroll, bill payment, lease management, Quick Books, commission disbursements, and team financials in partnership with Alchemy of Money
- Provide regular ROI reporting on marketing and lead generation
- Track agent and vendor referrals and maintain those relationships in the CRM
- Support the CEO with special projects and administrative needs
- Prior operations or administrative management experience (real estate experience is a plus)
- Highly organized with exceptional attention to detail
- Excellent communication skills, both verbal and written
- Strong time management and ability to prioritize in a fast-paced environment
- Problem-solving mindset and calm under pressure
- Service-oriented with a positive, team-first attitude
- Comfortable working with strong personalities and holding others accountable
- Tech-savvy with experience in Google Workspace and CRM systems
- Real Estate license is preferred but not required
- Base Salary $70,000 - $85,000
- Bonus opportunities
- PTO
- Long-term growth potential within the organization
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