Leave Administrator

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Under the direction of the Director – Benefits and Leave Administration, the Leave Administrator is responsible for overseeing and managing leaves of absence and reasonable accommodation processes for employees across all states of operation. Receives, processes, tracks and facilitates all necessary follow‑ups relating to leaves of absence, conducting reviews to ensure eligibility in accordance with all applicable Federal and State leaves and ensuring appropriate updates in electronic systems.

Collaborates with carriers and third‑party administrators for disability, COBRA and/or Worker’s Compensation leaves and with YAI employees, managers and HR representatives to obtain updates and information needed to support requests for leaves and reasonable accommodation requests. Leads the reasonable accommodation process, collecting and reviewing documentation to ensure completeness and coordinating with managers and HR representatives to ensure productive dialogue and documentation of determinations.

Directly engages with employees on a regular basis to provide information, receive updates, answer questions and discuss sensitive or complex issues, providing excellent service and useful education and resources. Regularly collaborates with the YAI Benefits Team to coordinate an array of benefit‑related matters, including changes to benefit eligibility and Worker’s Compensation cases.

• Maintains responsibility for overall management and administration of leaves of absence and reasonable accommodation requests, including day‑to‑day processing, updates and handling of related inquiries, ensuring employees submit appropriate requests and provide all required documentation in compliance with applicable regulations and timelines for a variety of leaves of absence (FMLA, PFL, CFRA, DBL, etc.).
• Stays abreast of relevant laws, regulations and best practices in leaves administration across all states of operation, assisting director with maintaining compliance with all applicable rules and regulations in administration of leaves and coordination of reasonable accommodation requests.
• Serves as primary liaison for all YAI Network staff, including managers, HR representatives and applicable carriers regarding employee leaves of absence and accommodations, regularly engaging with staff at all levels and external partners to provide and receive guidance, assistance and information, ensuring adherence to all Federal, State, Local and/or agency requirements and deadlines.
• Provides excellent, timely service and useful education and resources to employees requesting information on leaves of absence or accommodations, including contacting employees by email and/or phone to discuss needs, circumstances and/or other sensitive matters surrounding personal or family medical issues or conditions requiring leaves of absence.
• Reviews supporting documentation provided by employees for leave of absence and reasonable accommodation requests, making determinations as to whether documentation meets all requirements of and supports specific request, following up with employees to request updates, clarification and/or additional information, as needed; contacts external providers to verify validity of documentation, when applicable.
• Collects and tracks leave‑related information, receiving and reviewing documentation, processing all leaves of absence and making regular updates in appropriate electronic systems, providing information to applicable insurance carriers and coordinating, approving and confirming details, including receipt of appropriate clearance to return to work, when applicable.
• Ensures consideration is given for any applicable leaves of absence for employees based on reason for request and as applicable for state or locality and coordinates with all applicable parties to process concurrent leaves of absence where appropriate (e.g. FMLA and Worker’s Compensation), securing all required documentation for each leave of absence and appropriately storing in electronic leave files, while…