Development Associate, Gift Administration

Location: New York
** Join The New School
** Reporting directly to the Director of Gift Administration, the Development Associate will be responsible for updating donor records and ensuring the accurate and timely processing, recording, and acknowledgment of philanthropic contributions. This position plays a vital role in fostering donor trust and institutional accountability by maintaining precise financial and donor records, supporting compliance with gift policies, and collaborating closely with colleagues across DAE, Finance, and other campus partners.
** CORE CAPABILITIES AND PRIMARY DUTIES AND RESPONSIBILITIES
** Customer Service and Stakeholder Support
* Provides a high level of customer service when responding to requests from internal and external stakeholders. Represent the University and the DAE in a positive and professional manner by addressing questions, requests, and concerns received through email, in person, or via the phone hotline.
* Provides quality service and support to DAE colleagues, institutional partners, and donors in areas including but not limited to gift entry, gift accounting, and stewardship.

Gift Entry and Data Management
* Takes a leadership role in gift entry, especially during periods of increased activity; provides gift entry coverage during Director of Gift Administration’s vacation time and other absences.
* Reviews and checks data standards for gift and biographical information received from other system interfaces.
* Regularly updates contact, demographic, gift, and biographical information for alumni, donor, parent, and friend records in the Salesforce database.
* Perform daily proofing of gifts and grants entered on the same day and generate Salesforce reports to actively identify potential administrative errors.
* Collaborates with the Advancement Services team to verify the accuracy of data entry on a weekly basis.

Process Improvement and Documentation
* Assists in maintenance of operating procedure documents to support department activities and increase productivity and quality assurance of gift processing.
* Works on custom data integrity projects and other development projects as assigned, utilizing an enhanced knowledge and skill sets focused on accurate and timely gift processing.
* Analyzes and identifies opportunities for process improvements to improve efficiency and data quality.
* Participates in the evaluation and testing of database updates and improvements, particularly the interfaces between DAE and Finance systems.

Cross-Departmental Collaboration
* Assist the Assistant Vice President, Advancement Services and/or the Senior Manager, Development Operations as needed on cross-departmental projects.

Other Responsibilities
* Other duties as assigned.
** MINIMUM QUALIFICATIONS
*** Bachelor’s degree or equivalent combination of education and experience.
* At least one (1) year of demonstrated experience and comfort navigating complex databases and portals and performing data entry with minimal error rate.
* Proven proficiency with Google Suite.
* Proven experience managing complex projects. Ability to work in a fast-paced environment, highly organized with excellent customer service skills, while meeting deadlines.
* Ability to multi-task and manage competing priorities.
* Utilize analytical skills, while being a strategic thinker when reviewing data. Exercises good judgment and discretion with sensitive and confidential information.
** PREFERRED QUALIFICATIONS
*** Experience in higher education.
* Familiarity with Salesforce.
* Prior knowledge of fundraising and/or accounting principles and practice.
* Strong writing and proofreading skills.#
** WORK MODE
** This position is primarily in-person and is based on campus to support effective in-person collaboration and engagement.

Hybrid work arrangements may be considered on a case-by-case basis, depending on the nature of the role and operational needs. Any such arrangement must be discussed and approved in advance by the appropriate division lead or their designee. #LI-ONSITE
** SALARY**$66,300 - $66,650# This is an extraordinary opportunity to work closely with a visionary leader and contribute meaningfully to a forward-thinking…