Administrative Assistant; IMT

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Job Location: The Intensive Mobile Team - New York, NY

Salary Range: $42,409.40 - $47,121.56 per year

Goddard Riverside is a well‑established Manhattan community‑based agency with an annual operating budget of approximately $50 million. Goddard Riverside is one of New York City’s leading human service organizations meeting the basic needs of children, youth and families, homeless people, and older adults across Manhattan and New York City.

The Intensive Mobile Treatment (IMT) Team provides treatment and support services for individuals with frequent interaction with the mental health, substance abuse, criminal justice and homeless services systems and has been poorly served by traditional treatment models. IMT teams stay connected to individuals regardless of their location in shelter, on the street, in housing, hospital or jail.

The Administrative Assistant is responsible for overseeing the administrative functions of the IMT team.

Monday through Friday 9:00 am – 5:00 pm

• Front Desk Responsibilities
  • Answer, forward, and respond to phone calls to the IMT office received during business hours.
  • Accept and track deliveries of packages, mail, etc.
  • Greet and direct clients, visitors, and other individuals arriving at the IMT office.
  • Immediately notify supervisors of any safety concerns.
  • Engage with IMT clients in a respectful person‑centered manner to make individuals feel welcomed and accepted into the space.
• Administrative and Fiscal Tasks
  • Support the Program Director in monitoring the annual program budget.
  • Maintain spreadsheets tracking expenditures against budget lines monthly.
  • Oversight and management of petty cash ensuring fiscal and regulatory compliance.
  • Review and process invoices; complete check requests, credit card reconciliation, etc., and submit through appropriate software; liaise with Program Director and fiscal department to ensure timely vendor payments.
  • Maintain organized digital and/or physical records of all financial transactions and reconciliations for audits.
  • Organize documentation needed for periodic contract audits or reporting.
• Office Responsibilities
  • Assist in maintaining a safe and effective working environment; light cleaning including breaking down/recycling boxes, wiping surfaces, etc. as needed; restocking shelves/items, etc.
  • Monitor inventory and maintain clear records to account for items provided to staff and clients.
  • Assist in essential office tasks such as maintaining physical and digital files; updating client charts with relevant materials; making copies; sending faxes, emails, mail, etc.
  • Maintain onboarding materials; help orient new staff to office systems and protocols.
• Field‑Based Responsibilities
  • Assist with field‑based work such as delivering items to clients.
  • Pick up items from other Goddard sites (mail, deliveries, etc.).
  • Mailing packages; making purchases from local stores; obtaining printing services, etc.
• IMT Team Member
  • Work collaboratively with IMT team staff in a shared case management model.
  • Assist IMT staff in engaging with clients as appropriate.
  • Adhere to program reporting requirements in coordination with supervisors.
  • Attend staff meetings and case conferences; take digital notes and prepare summaries.
  • Attend training programs to upgrade skills and knowledge related to administrative and client‑focused work; engage in weekly supervision and accounting meetings.
• Other duties as assigned/required.

• High School Diploma or equivalent required.
• Associate’s degree or some college preferred.

• Strong communication skills in both written and verbal formats.
• Keen attention to detail.
• Experience working with people with histories of substance use, mental health, homelessness, and/or trauma preferred.
• Fluency in Spanish or American Sign Language (ASL) is a plus.

• Strong computer skills and ability to type proficiently.
• Utilize or quickly learn Microsoft
  365 products (Word, Outlook, Excel, One Note, etc.).
• Able to use or learn to use AWARDS database…