Assistant Program Specialist

Join to apply for the Assistant Program Specialist role at 1199

SEIU Benefit and Pension Funds

Requisition #: 7383

TEF
Openings: 1

Employment Type:

Full time
Position Status:
Permanent
Category:
Non-Bargaining
Workplace Arrangement:
Hybrid
Fund: 1199

SEIU Training and Employment Funds
Job Classification:
Non-Exempt

• Provide programmatic and administrative support to the Program Specialists in the Adult Education (Foundations) area.
• Serve as intake coordinator, providing accurate information on programs and policies, referring members as appropriate, collecting and conducting quality assurance on required documentation, and problem solving member issues.
• Schedule members for classes, liaise with instructors, and organize all logistical aspects of various Adult Education programs.
• Learn the functionalities of the Learner Management System to assist with tracking registration, generating applicant lists, and following up with students.
• Assist with program orientations, and the processing of assessment documentation and test results.
• Complete and submit required paperwork to the Department of Program Administration on a timely basis, ensuring protocols for attendance and other instructional activities are followed.
• Assist Program Specialists in monitoring and tracking program outcomes, attendance, and other data using the internal tracking database.
• Provide quality customer service to members, and accurate and timely information about various programs, the department and the Fund.
• Perform additional duties and projects as assigned by management.

• High School Diploma or GED required;
  College Degree preferred.
• Minimum three (3) years of administrative experience, preferably in a general office or adult learning environment.
• Spanish Bilingual required.
• Basic skill level in Microsoft Word and Excel preferred.
• Knowledge of databases, social media, and online learning platforms preferred.
• Excellent organizational skills, keen attention to detail, and ability to work well under deadline pressure.
• Strong verbal and written communication skills; ability to work both independently and as a team player.
• Ability to travel to various sites in the New York Metropolitan Area required.

Seniority level:
Mid-Senior level

Employment type:

Full-time
Job function:
Other
Industries:
Hospitals and Health Care