Receptionist, Administrative​/Clerical

Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

A Typical Day
You’ll help others and see the impact of your work firsthand. As a seasonal Client Service Professional/Receptionist you’ll focus on wow‑ing clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they prefer to be scheduled
• Ensure all client needs are met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer‑service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer‑proficiency with Microsoft Office

We invest in our people, supporting their total well‑being. Our benefits can help you plan for unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (eligibility required)
• See all available benefits

We remain committed to building a connected culture where trust, care, and connections guide our teamwork. You’ll be immersed in an exceptional work environment recognized worldwide on Best Companies lists and supported by colleagues who grow together.

$16.50 - $27.00 per hour. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and geographic location. Eligible employees may participate in incentive compensation plans and enroll in medical, prescription drug coverage, retirement savings plan, employee assistance program, virtual fitness center programs, associate discount program, business travel accident insurance, and Associate Tax Prep benefit.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.