Office & Events Manager

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Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self‑custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum and Polygon, empowering users with a single, convenient solution. By integrating cutting‑edge security features and launching innovative tools for an enhanced personalised user experience, Phantom is able to provide a next‑generation, safe and easy‑to‑use self‑custodial wallet for everyone.

This strategy has allowed Phantom to achieve significant milestones—including surpassing 16 million MAU, reaching #1 in the Google Play Store finance category and consistently trending as a Top 50 app across all categories, right next to X, Pay Pal, Coinbase and ChatGPT.

New York, NY – Must work in the office at least 3 days per week, or as needed by the business.

We are seeking a proactive and organised Office & Events Manager to manage all New York office operations and coordinate local, memorable events that bring our teams together. This role is essential to ensuring our office runs smoothly and fosters a vibrant, collaborative environment. You will also play a supporting role in planning and executing our major annual events with our People Programs Manager based in SF, including bi‑annual global off‑sites, holiday parties, monthly team activities, onboarding coordination and mini‑team off‑sites.

The ideal candidate will be a detail‑oriented multitasker with experience in office management and event planning, capable of managing logistics, budget and vendor relations to deliver friendly, welcoming and seamless experiences.

• Partner with our People Programs Manager to plan and execute bi‑annual global off‑site events, coordinating logistics, travel, accommodation and schedules.
• Organise monthly NY team events to promote engagement and team‑building.
• Coordinate and plan annual NY holiday party, ensuring they are inclusive, engaging and within budget.
• Coordinate and support planning for in‑person onboarding and mini‑team off‑sites hosted at the New York office.
• Handle event budgets, vendor relationships, contracts and invoices.
• Run retrospectives and gather feedback from team members to continuously improve the quality and relevance of events.
• Provide regular status updates throughout planning of all events.
• Manage company swag, including orders, inventory replenishment, shipments and designs in collaboration with the Design team.

• Oversee daily office operations, ensuring a friendly, welcoming, well‑organised, tidy and efficient workspace.
• Manage office supplies and inventory, maintaining optimal levels and placing timely orders.
• Act as the point of contact for all NY office‑related issues, including maintenance, troubleshooting and compliance regulations.
• Coordinate with building management and vendors to address office needs.
• Keep the NY team up‑to‑date with any building management announcements or closures.
• Evaluate and create office‑related data metrics as needed to assist in decision‑making.
• Assist with and coordinate any office moves, lease management, redesign‑related action items.
• Support onboarding as needed by coordinating travel details, preparing workstations, key‑fobs & s, welcome kits for new hires, pre‑booking conference rooms and providing lightweight IT support.
• Place meal orders for the team as needed.
• Responsible for checking mail, scanning, forwarding to our P&C team and taking action on any to‑dos along with receiving any packages.
• Responsibly manage and renew insurance coverage for the office (commercial & liability) in partnership with legal.
• Ensure physical office compliance (e.g. labor law posters displayed and updated).
• Maintain office plants, including regular watering.

• 3 + years of experience in office management and event planning, or a related role.
• Strong organisational and multitasking skills with incredible attention to detail and the ability to reprioritise and problem‑solve in real time.
• Excellent…