Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business with Block Next, a multi‑year roadmap focusing on innovation, client experience, and sustainable growth.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients in a way that meets their preferences
• Ensure all client needs are met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Assist with other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

At H&R Block, we believe and invest in our people by committing to their total well‑being. Our benefit offerings allow associates to plan for their unique health, well‑being, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan

$16.50 – $27.00 per hour.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.