Donor Relations – Administrative Assistant

Donor Relations – Administrative Assistant

Location:

New York, NY

A leading environmental advocacy organization is seeking a Donor Relations Administrative Assistant to support their Development and Donor Relations team during a busy season. This role is a three‑month contract with the potential for a permanent position, focusing on donor communications and data accuracy.

• Respond promptly and professionally to inbound donor emails and phone inquiries.
• Process incoming donations and donor invoices; ensure accuracy and timely entry into Salesforce and other internal systems.
• Review reply forms and donation documentation to verify that data is entered properly.
• Update donor records and addresses as needed to maintain accurate information.
• Provide clerical and administrative support to the Donor Relations and Finance teams.
• Initially focus on email inquiries and data processing, transitioning to phone coverage once comfortable.
• Handle all donor information with confidentiality and discretion.
• Work independently after training while maintaining open communication with the team.

• 1‑2 years of administrative or customer service experience required.
• Prior experience responding to customers or donors in a professional setting is highly preferred.
• Proficiency with databases and/or CRM tools;
  Salesforce experience is a strong plus.
• Strong attention to detail and accuracy in data entry and file management.
• Comfortable handling sensitive financial and donor information.
• Excellent written and verbal communication skills with a customer‑friendly demeanor.
• Ability to learn quickly and operate independently after training.
• Nonprofit experience a plus, but not required.

Pay Rate: $28 – $32/hr