Receptionist, Administrative​/Clerical

About This Role

Seasonal Client Service Professional / Receptionist at H&R Block. Your work will be focused on welcoming clients, ensuring a positive experience, and matching them with the most suitable tax professional.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suit‑ed tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned by supervisors.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical coverage, 401k retirement savings plan, and employee stock purchase plan (eligibility requirements apply).

$16.50 - $27.00 per hour.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail
• Location:
  
  New York, NY
• Job : #28103

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.