Social Practitioner – Administrative Unit

NYDIS inspires, connects, and equips faith communities to serve our neighbors in times of crisis and suffering, by building pathways to recovery, resilience and social justice. Our vision is a world where all people can mitigate or recover from crisis and thrive—with justice, dignity, and the unwavering certainty that they are valued and cared for unconditionally.

We are seeking a dynamic Social Practitioner to lead our Administrative Unit in our new 600-member Adult Clubhouse on Manhattan’s Lower East Side/Chinatown neighborhood – Elements House-LES, a member of Clubhouse International. Reporting to the Assistant Director, the Social Practitioner (Administrative Unit) works side-by-side with members to ensure smooth clubhouse operations, member services, data accuracy, compliance, and strong administrative infrastructure. The position is open to U.S. Citizens or Green Card holders – any other applicants are required to have their own valid work authorization in place at the time of applying for NYDIS job openings.

• Co-lead daily administrative functions with members, including reception, scheduling, filing, member intake processes, internal communications, and tracking attendance.
• Train and coach members in phone etiquette, email communication, data entry, office procedures, and professional organizational skills.
• Support members in managing administrative projects such as membership packets, onboarding materials, unit binders, and document organization.
• Encourage member-held roles (e.g., receptionist, attendance coordinator, file clerk, administrative support lead).
• Oversee membership intake appointments, recordkeeping, and document completion.
• Support preparation for advisory board meetings, tours, events, and DOHMH or NYDIS reviews.
• Coordinate with external partners regarding referrals, member scheduling, and required documentation.
• Support the Administrative Unit’s role in welcoming visitors, conducting tours, and promoting a strong first impression of the clubhouse.
• Maintain up-to-date documentation on employment activities, training participation, and member outcomes.
• Ensure compliance with all Clubhouse, NYDIS, and DOHMH policies and reporting requirements.
• Support audits, performance reviews, and internal evaluation processes.
• Attend staff meetings, professional development, and Clubhouse International training courses as required.

• High school diploma required, college degree preferred.
• 1-3+ years working with individuals with serious mental illness or in a community setting.
• 1-2 years in coaching/counseling and vocational rehabilitation preferred.
• Bilingual candidates preferred, with a focus on Chinese and/or Spanish.
• Proven experience with mental health crisis management by supporting and counseling members.

Salary range, $55,000-$65,000 commensurate with experience - with excellent benefits.

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All qualified candidates should apply; candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race.