Community Associate, Administrative​/Clerical

Job Description

In NYC, Community Boards serve an advisory role in dealing with land use and zoning matters, the use of our streets and parks, the City Budget, liquor licenses, municipal service delivery and many other local issues. The Board works closely with city agencies, elected officials, businesses, community groups and concerned individuals to ensure safety and quality of life for all who live, work, and visit the district.

The Community Board staff, headed by the District Manager, assists the 50-member board in its duties, and acts as liaison between residents/businesses and city agencies.

• Administrative
  • Meeting preparation: administrative support for the Board and its committees, overseeing monthly committee materials, including agendas, materials, minutes, and resolutions.
  • Communications: field phone calls and emails from city agencies, elected officials’ offices, and the public; managing constituent services; maintaining website, social media, setting up Zoom and hybrid Zoom/in-person meetings, and newsletter communications.
  • Provide administrative and clerical support including filing, scheduling, answering and directing calls, drafting letters and promotional materials, and posting public notices.
• Outreach
  • Respond to and resolve constituent inquiries and service requests; work toward resolution of complaints/issues.
  • Assist with outreach efforts including organizing board events and facilitating online community engagement.
• Inter‑Agency & Community Liaison
  • Act as a liaison between city agencies, community organizations, constituents, elected officials and businesses.
  • Ability to occasionally attend evening meetings on a scheduled basis.

Submit an appropriate cover letter and resume in a Microsoft Word or PDF format to sstetzer.gov with “CB3 Community Associate” in the subject line and apply to this posting.

• High school graduation or equivalent and three years of experience in community work or community-centered activities in an area related to duties described above; or
• Education and/or experience equivalent to the above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.