Office Services Assistant

Company Overview

NERA is a management consulting firm providing data‑powered policy recommendations and expert testimony. With a global presence covering North America, Europe, and Asia Pacific, NERA supports law firms, corporations, regulators, and governments.

The Office Services Assistant in our New York City office assists with clerical and administrative tasks, ensuring efficient office operations and supporting teams.

• Distribute incoming interoffice mail and process express courier packages.
• Set up food for office meetings and events; organize office events.
• Help onboard and offboard employees and assist with general appearance of the office.
• Complete complex print, copy, and document orders; deliver finished projects on schedule.
• Plan domestic and international travel; prepare detailed itineraries.
• Reconcile and track travel and other expenses.
• Organize and bind case documents and prepare materials for internal and client meetings.
• Support the Help Desk remotely to identify and correct technical issues and troubleshoot minor tech problems (printers, copiers, Zoom rooms, laptops).
• Set up office space with monitors, keyboards, phones, and mice.
• Stock, organize, and maintain supply rooms and pantries.
• Support meetings, room booking and vendor/AV setup, material preparation, security registration, and meals.
• Provide backup support to the admin team and general administrative responsibilities as requested.

• High school diploma or equivalent; prior office services experience preferred.
• Self‑starter; high‑energy team‑player who enjoys a challenging professional environment.
• Exceptional attention to detail, strong organizational and problem‑solving skills.
• Professional appearance and demeanor.
• Ability to adapt to changing assignments and priorities.

Base salary $53,000–$58,000 per year, overtime eligible. The position may be eligible for performance‑based incentives and a competitive total rewards package, including health and welfare benefits, 401(k) savings, tuition assistance, employee assistance programs, and more.

NERA is an equal‑opportunity employer and welcomes applicants from all backgrounds in compliance with applicable laws.