Front Desk Receptionist

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LGBTQ+ Nonprofit | Ongoing Temporary Role

Schedule:

Saturday, Sunday, Monday | 7:30 AM – 3:30 PM (Fully onsite)

Occasional backfill shifts may be requested if staff call out; operating hours are 7:30 AM – 10:00 PM

Pay Rate: $25/hr - $25.65/hr

Location:

Chelsea/West Village area of Manhattan

An LGBTQ+ nonprofit organization is seeking a reliable, community-oriented Temp Part-Time Receptionist to provide front desk and information & referral support in a fully onsite role. This position is ideal for someone who thrives in a people-facing environment, remains calm under pressure, and is committed to maintaining a safe, welcoming space for all visitors.

• Greet and welcome all visitors and staff, providing reception support via in-person inquiries, phone calls, emails, and online chats
• Maintain the safety of the space by proactively engaging visitors and enforcing the organization’s Code of Conduct
• Remain alert at all times, monitor security cameras, and communicate with team members as needed
• Respond to requests for assistance from staff and community members
• Refuse admittance to individuals prohibited from entering the building
• Conduct regular building walkthroughs to assess activity, traffic flow, and safety conditions
• Report unsafe conditions immediately and close off affected areas when necessary
• Contact emergency services (EMTs, FDNY, NYPD) as needed
• Prepare internal incident reports
• Maintain awareness of the daily calendar of events and direct visitors accordingly
• Be knowledgeable about all organization-run activities, groups, events, and referral resources
• Perform building opening and closing procedures, including scheduling doors to lock/unlock
• Complete daily data entry into space reservation systems and internal logs
• Oversee the on-site cyber center, including processing payments and troubleshooting basic issues
• Receive and process in-person payments for memberships and space rentals
• Direct deliveries to appropriate staff or departments
• Maintain front desk publications, bulletin boards, and literature racks, and be familiar with their contents

This role plays a vital part in ensuring a safe, organized, and welcoming environment for the community and staff alike.

Associate