Associate, Corp Affrs, Brand & Marketing

Location: New York

This job is with Standard Chartered Bank, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JOB SUMMARY
The role will directly support the Corporate Affairs, Brand & Marketing, Americas (CABM) team by providing administrative, operational and business planning and business continuity duties, including but not limited to handling confidential/sensitive matters and materials, proactively anticipating and managing work requirements, acting as a professional representative of the CABM functions with all internal and external stakeholders, prioritizing and sharing information between teams and stakeholders, and supporting CABM in achieving individual and team objectives.

This role will also play a key role in managing the Governance responsibilities of the CABM Americas function.
RESPONSIBILITIES
Strategy

• Support CABM team in delivering the CABM strategies for the region

• Compile, organize and support agenda setting for meetings of the CABM team

• Update necessary plans and calendars
Business

• Primary contact for all business and trade associations of the Bank where relevant

• Assist in the preparation, delivery and post-event activities for internal and external events within CABM, including:

• Event Logistics & Planning

• Internal Communications

• Creation of marketing/promotional materials

• Event briefs and post event reviews

• Shipping, packing, receiving duties
Day-to-Day Tasks   
• Assist in organizing staff engagement events (e.g. town halls), volunteering and fundraising opportunities

• Act as a Brand Champion for Standard Chartered, supporting the team in ensuring brand guidelines are adhered to

• Assist with internal communications - draft written communications, help to collect and provide content for Update Americas and other internal communications channels

• Help manage content on Americas digital sites and provide support for staff on usage

• Assist with the production of fact sheets, posters, notices

• Monitor the CABM Americas mailboxes and respond to queries from employees
Processes

• Provide full administrative support to Head of CABM, Americas and CABM Americas team

• Manage all bank systems - e.g. ePro, SCBuy, FCS, M7, vendor requests, invoices and payments

• Manage team calendars, organize meetings and teleconferences

• Manage team travel and accommodation requirements

• Manage team expenses and reconciliations

• Assist with necessary team reporting, production of stakeholder reports, presentations

• Departmental Continuity Coordinator for CABM, maintain and update BCP documents

• Maintain all departmental supplies, materials, collateral, e.g. banners, annual reports, stationery

• Work with supply chain management and legal and compliance teams to effectively manage vendors, including sponsorship and donation agreements.

• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies
Qualifications   
• Analytical and numerical skills, strong knowledge of MS Office suite.

• Strong interpersonal skills and multi-cultural awareness and sensitivity.

• Excellent communication skills (written and spoken) and stakeholder management skills.

• Ability to operate within a geographically dispersed and highly varied stakeholder base.

• Ability to collaborate and work dynamically across country, region, business and group stakeholders.

• Strong project management, organisational and administrative skills.

• Ability to effectively prioritise multiple tasks in a high-pressure environment.

• Exemplary integrity, ethics, independence and resilience.

• Ability to work in a matrix organisation, leveraging resources across the organisation to complete deliverables, manage multiple projects and meet strict deadlines.

• Ability to handle sensitive matters at all levels of the organisation with discretion and confidentiality.

• Excellent events management experience.

• Proactive and positive attitude, with a creative eye and good problem-solving skills.
The most important skill:

• Governance management
We're an international bank, nimble enough to act, big…