Operations Support Associate

Job Title: Remote Operations Support Associate (Invoice Processing
• CRM Support
• Billing
• CRM Support Coordinator)

We’re hiring a Remote Operations Support Associate to help keep our records accurate and up to date across invoicing, billing support, order entry, CRM updates, and general data entry. This is a fully online role with flexible scheduling and clear, step‑by‑step tasks. (US ONLY)

Full training is provided. You do not need prior experience—if you can follow instructions and work carefully, you can succeed here.

Depending on workload, you may support one or more of the following areas:

• Process and organize invoices, receipts, and payment‑related records

• Enter billing details accurately and flag missing information

• Assist with basic accounts payable/accounts receivable record updates (non‑licensed support tasks)

• Update CRM records (contacts, notes, statuses, tags, and activity logs)

• Perform routine record cleanup (correcting fields, formatting)

• Ensure customer and lead information is consistent

• Enter and update orders in tracking tools and internal systems

• Verify order details (names, quantities, dates, reference numbers)

• Support simple order status updates and confirmations

• Enter, review, and verify information in spreadsheets and online tools

• Maintain organized files and accurate documentation

• Follow defined workflows and submit tasks on time

• Step‑by‑step onboarding and guided practice tasks

• Templates, examples, and clear quality standards

• Ongoing support for questions and process updates

• Feedback on accuracy and consistency as you ramp up

• Comfortable using a computer, email, and spreadsheets (Google Sheets/Excel)

• Strong attention to detail and accuracy

• Reliable internet connection and consistent availability

• Ability to follow written instructions and meet deadlines

• Professional communication and willingness to learn

• Experience with CRMs

• Any background in billing, invoicing, order processing, or admin support

• Remote/online work environment

• Flexible schedule (you manage your availability)

• Task‑based workflow with clear instructions