Impact and Evaluation Coordinator

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Title:

Impact and Evaluation Coordinator

Reports to:

SVP, Impact and Strategy

Location:

305 7th Ave, 9th Floor, New York, NY 10001

Hours:

35 Hours/Week;
Non-Exempt (Hybrid – 3 days a week in office)

Job Summary:

The Good Shepherd Services Impact and Evaluation Department’s (I&E) mission is to support programs in managing their contracts and learning from data to strengthen the services and impact. I&E oversees agency-wide efforts in performance management, promoting implementation of evidence-based practices, and supporting evidence-generating activities.

The I&E coordinator is responsible for overall management of department-wide organization, systems and processes to ensure best practices and consistency across the department. Additionally, the I&E coordinator will manage external procurement systems to ensure GSS is compliant with all City, State and Federal systems for contracting. Lastly, the coordinator will support the I&E team in contract development and management.

Major Duties:

SYSTEMS and ORGANIZATION

Manage all internal systems such as SharePoint, Airtable and Canva

Manage department’s hard, cyber files and databases

Coordinate with Impact and Evaluation staff on updating policies and procedures.

Create templates to be used across the department for multiple projects

Assist with onboarding of new staff to internal and external policies and procedures

Oversee purchasing for the department

Assist with meeting planning, coordination and execution

Distribute notes and follow up steps post meetings

Oversee the compliance of all city, state, and federal procurement systems.

Update systems with information as needed

Submit necessary paperwork to funders to ensure compliance.

Contract Development & Management

Prepare, process, manage and submit all procurement documents for existing government grants/contracts, and those pending renewal or amendment, including subcontracts

Oversee coordination and submission of yearly NYC Discretionary applications

Distribute contract documents to appropriate agency staff to ensure timely delivery of critical contract/program information

Maintain and update all internal tracking charts on an ongoing basis

Collect, track, and maintain data and back-up information from programs needed for fiscal invoicing and program reports

Assist in the development and submission of workscopes, reports and documents for government funders

Collaborate with program and support staff to ensure timely submission of documents and reports

Assist Contract Manager in various licensing and certification processes

Enter necessary data into agency database such as Salesforce; run necessary reports on data collected

Manage government contracts reporting schedule; set report reminders; send regular reminders to program, fiscal and evaluation staff and follow up as needed to meet deadlines

Collect reports in a timely manner; assist in editing reports and clarifying information

Submit reports to government funders and act as liaison to all GSS internal departments

Manage back-up documentation for reporting process

Communicate with funders and departments across the agency for program and contract implementation

Qualifications:

One-year related experience and familiarity with office systems and procedures required

Must demonstrate strong critical thinking skills with the ability to analyze issues, anticipate challenges, and propose practical solutions

Proficient in Microsoft Office Suite required

Must be self-motivated, detail and deadline oriented with superb follow-up and prioritization skills

Must demonstrate ability to perform in a busy work environment during high volume periods

Must demonstrate professional writing skills

Proven ability to communicate with staff at all levels

Must be able to work independently and in as a team

Must possess the ability to build collaborative relationships across teams, departments and external stakeholders

Valid New York State Public Notary license a plus

The ideal candidate is someone who thrives on creating effective and efficient systems to support a busy team that supports human service programs across the city