Receptionist, Administrative​/Clerical

Join to apply for the Receptionist role at Excelsior Care Group.

$18.00/hr - $18.00/hr

Facility: Atrium Center for Rehabilitation and Nursing

Position: Receptionist

Location: Brooklyn, NY

Schedule: Per Diem | 9:00 AM - 5:00 PM

Pay Rate: $18/hour

Atrium Center for Rehabilitation and Nursing is seeking a friendly, professional, and detail-oriented Receptionist to join our team. This role is essential in creating a welcoming environment and ensuring smooth front desk operations. The Receptionist serves as the first point of contact for visitors, residents, families, and staff while maintaining security, confidentiality, and excellent customer service.

• Answer and route incoming calls to the appropriate departments or individuals
• Take and deliver messages or transfer calls to voicemail as needed
• Provide accurate information regarding facility services, directions and general inquiries
• Operate paging and telephone systems efficiently
• Assist residents without personal phones by routing calls through nursing units
• Greet visitors warmly and direct them appropriately
• Offer refreshments to visitors waiting for administrative staff when appropriate
• Monitor the front entrance to ensure safety and compliance with facility policies
• Oversee visitor sign‑in procedures and enforce security protocols
• Observe and report elopement risks as required
• Maintain up‑to‑date resident and staff directories, including emergency contacts
• Communicate effectively with residents, families, medical professionals and external healthcare partners
• Track and manage sales representative access within the facility
• Maintain strict compliance with HIPAA and confidentiality standards

• Proficient in reading, writing, speaking and understanding English
• Ability to make sound independent decisions when necessary
• Willingness to learn and adapt to new systems and procedures
• Strong computer skills and familiarity with office equipment
• Minimum 1 year of receptionist or administrative experience
• Skilled Nursing Facility (SNF) experience preferred

• Comprehensive Medical & Dental Coverage
• Generous Paid Time Off (PTO)
• 401(k) Retirement Plan
• Employee Recognition Program
• Supportive, team‑oriented work environment
• Company perks and employee discounts

If you are dependable, personable and passionate about providing excellent customer service in a healthcare setting, we encourage you to apply. We look forward to welcoming you to our team!

Seniority level: Entry level

Employment type: Full‑time

Job function: Administrative

Industries: Hospitals and Health Care