Property Management Administrator

Job Title:
Property Management Administrator
Reports to:
Director of Property Management & Training Services
Job Location:
Corporate Office – 306 W. 37th Street, 11th Floor, New York, NY 10018

Neighborhood Housing Services of New York City, Inc. (NHSNYC) is a mission-driven nonprofit organization dedicated to empowering low- and moderate-income homeowners through affordable home repair and first mortgage loans. As a certified Community Development Financial Institution (CDFI), NHSNYC works to preserve and strengthen communities across New York City. NHSNYC addresses critical housing challenges, including coastal resilience, flood insurance education, and advocating for sustainable living solutions.

The Property Management Administrator provides administrative and operational support to the Property Management Department, ensuring efficient day-to-day coordination of leasing, recordkeeping, and communication processes. This role plays a vital part in maintaining organized systems, accurate documentation, and strong relationships with tenants, vendors, and internal teams to advance NHS NYC’s mission of creating and sustaining affordable housing communities.

• Provide executive-level administrative support to the Property Management Department, including correspondence, scheduling, and file management.
• Establish and maintain accurate lease, brokerage, and contract files; ensure timely scanning and storage of all property-related documentation.
• Prepare, proof, and distribute documents such as letters, reports, purchase orders, contracts, and meeting materials.
• Support the preparation of investor reports, project presentations, and statistical summaries.
• Coordinate department communications, respond to inquiries, and route confidential information appropriately.
• Participate in community and real estate events to promote NHS NYC’s property management programs.
• Perform site visits and respond to tenant or property issues as needed, occasionally outside standard hours.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access).
• Strong written and verbal communication abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Analytical and detail-oriented approach to administrative and operational processes.
• Organizational excellence and attention to accuracy.
• Professional judgment and discretion in handling sensitive information.
• Client service orientation and teamwork.
• Adaptability to changing priorities and schedules.
• Initiative and proactive problem‑solving.

• Property management certification or coursework required (CPM, ARM, or any other designation that they may have).
• Prior administrative experience in a property management or real estate environment preferred.
• Exposure to asset management, finance, or budgeting processes is a plus.
• Bachelor’s degree in business, real estate, or a related field preferred (or equivalent experience).

NHSNYC offers a comprehensive benefits package, including:

• Medical Plan
• Vision Plan
• Life and Disability Plan
• Flexible Spending Account – Transportation, Dependent Care, Parking, Health Care
• Sick Days
• Holidays
• Personal Day
• Paid Family Leave

Please include a cover letter with your application.

It is the policy of Neighborhood Housing Services to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), national origin, citizenship status, marital status, veteran status, employment status, age, disability (including pregnancy), predisposing genetic characteristics, and any other protected characteristics, within the meaning and subject to the conditions of applicable federal, state and city laws.