Operations Administrator

Founded in 1931, JBI Library is a nonprofit organization that supports anyone who is blind, has low vision, or has a print disability so that they may fully participate in Jewish life—from education and community to prayer and celebration. We are the heart of a community where our patrons can come for accessible books and texts, cultural programs, learning, and all things that connect people to Judaism, culture, and community.

We strive to remove barriers to accessibility and inclusion, so that everyone can read, learn, and engage, both with JBI and their local Jewish community—independently and with dignity.

As a key member of the Operations and HR team, the Operations Administrator plays a vital support role in ensuring the smooth day-to-day functioning of JBI Library’s programs, communications, and administrative systems. Reporting to the COO and working closely with the operations, library, production, and development teams, this role coordinates logistics for programs and volunteers, supports patron and partner communications, provides general HR administrative support, maintains accurate records across multiple systems.,

and helps implement operational processes that enable staff to focus on mission-driven work. The Operations Administrator is highly organized, collaborative, and service-oriented, bringing strong attention to detail and technical follow-through to support accessible programming, volunteer engagement, and institutional efficiency across JBI Library.

• Coordinating volunteer communications including adding onboarded volunteers to Raiser’s Edgeand managing regular contact
• Monthly uploads to Constant Contact for organizational partners, patrons, volunteers for communications
• Coordinating with our web developer to ensure the execution of new website pages

• Record monthly and yearly metrics goalsfor program participation and types of programming offered
• Support the library team in the creation, tracking, and publicizing of library programs (both in person and on zoom).

• Collaborate with the library department to send monthly patron newsletter to individual and organizational patrons
• Send out quarterly volunteer communication that includes new volunteer opportunities, seasonalupdatesand accomplishments
• Send out a quarterly communication to contacts on JBI Library’s organizations’ contact list reporting organizational updates and new ways to get involved

• Track volunteer submissions and collaborate with the Director team to ensure they receive follow-up
• Establish andrecordmonthly and yearly volunteer metrics
• Collaborate with other departments on any volunteer initiatives

• Support ACS (outside organizational) client relations and working closely with the production department and ACS coordinator

• Experience in an administrative, operations, or program support role, preferably in a nonprofit or mission-driven organization.
• Exposure to human resources functions, such as onboarding, recordkeeping, recruitment support, or benefits administration, gained through work experience, internships, or coursework
• Ability to handle confidential information with discretion and professionalism.
• Strong organizational skills with the ability to manage multiple tasks and systems accurately and efficiently.
• Clear, professional written and verbal communication skills.
• Comfort using databases, spreadsheets, and digital tools; ability to learn new systems quickly.
• Collaborative, service-oriented approach and ability to work across teams.
• Commitment to accessibility, inclusion, and respectful engagement with diverse communities.

• Experien…