Client Services Associate; Law firm

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Typical Schedule: Monday–Friday | 9:00AM–6:00PM

We’re seeking a detail-oriented and service-driven Client Services Associate (Mailroom and Copy & Print) to support daily print, reprographics, mailroom, and workplace operations in a fast-paced professional environment.

In this role, you’ll help ensure business-critical documents, mail services, and office support functions are completed accurately, efficiently, and on time. From managing high-volume print requests to maintaining equipment and supporting workplace operations, your work plays an essential role in keeping day-to-day business running smoothly.

This is an excellent opportunity for someone who thrives in a hands-on operational role, enjoys multitasking, and takes pride in delivering reliable service and support.

This role supports the operational backbone of the workplace. Your ability to manage time-sensitive requests, maintain equipment readiness, and provide responsive service helps teams stay productive and ensures daily operations run efficiently.

• Process high-volume copying, printing, scanning, and digital imaging requests
• Complete finishing services including binding, cutting, padding, and lamination
• Ensure quality, accuracy, and timely completion of all print projects

• Operate and maintain reprographics and multifunction devices
• Perform routine maintenance including paper replenishment, toner replacement, and troubleshooting minor equipment issues
• Monitor supply inventory and coordinate replenishment as needed

• Assist with inbound/outbound mail, package distribution, and shipping support as needed
• Maintain tracking records and respond to delivery or shipping inquiries
• Support general office operations including meeting room setup, pantry organization, and light facilities support
• Deliver professional, responsive service across all forms of communication
• Build positive working relationships with employees and internal teams
• Assist with workflow improvements, cross-training, and operational support during peak periods or downtime

• Strong communication and customer service skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to work independently and take initiative
• Familiarity with Microsoft Office Suite and office technology
• Working knowledge of print, copy, scanning, or shipping operations preferred

• High School Diploma or equivalent required
• 1+ year of related office, print, mailroom, or operational support experience preferred
• Ability to learn computer-based systems and print management platforms
• Strong time management and problem-solving abilities
• Professional demeanor and adherence to workplace policies and procedures

• Ability to lift, move, or transport materials and packages up to 40–60 lbs. using appropriate equipment
• Ability to stand, walk, bend, kneel, or sit for extended periods
• Manual dexterity required to operate office and reprographics equipment

Pay Range

$20 - $21 USD

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time:
  Minimum of 80 hours/calendar year. Part time/temporary:
  Minimum of 1 hour for…