Operations Coordinator - Retail

At Ashley | The Wellsville Group, our showrooms are busy, fast-paced environments where a lot happens behind the scenes. We’re looking for a Retail Operations Coordinator who enjoys keeping things organized, solving problems, supporting a team, and making sure the details are handled.

In this role, you’ll be a key partner to the General Manager and showroom team, helping keep the day-to-day operation running smoothly. From inventory and reporting to team support, systems, and showroom needs, you’ll have a hand in a little bit of everything.

If you’re organized, dependable, comfortable juggling priorities, and take pride in getting things done right, we’d love to meet you.

• Partner closely with the General Manager to support the daily operation of the showroom

• Audit sales and payment transactions and help ensure accuracy

• Receive weekly merchandise transfers and help maintain accurate inventory

• Conduct weekly inventory counts and reconcile discrepancies

• Review missed punches, overtime, and other timekeeping items

• Assist with team scheduling and other administrative needs

• Support the sales team with systems, processes, and day-to-day needs

• Train team members on company systems and processes

• Coordinate building maintenance, technician, and IT needs

• Partner with our Customer Service Center to help resolve customer concerns

• Review guest accounts and assist with payment and service resolutions

• Reconcile showroom funds and complete routine reporting

• Support the Merchandise and Design teams with tags, inventory questions, and SKU discrepancies

• Serve as a communication link between the showroom and our Corporate Support Teams

• Help keep showroom supplies, equipment, walkie talkies, and office needs organized

• Take on special projects and reports as needed

• Represent The Wellsville Group’s Vision, Mission, and Values every day

We're looking for someone who is:

• Organized and detail-oriented – you notice the little things and follow through

• A problem solver – you can look at an issue, figure out what’s happening, and determine the next step

• Dependable – your team can count on you to get things done

• Comfortable with technology – experience with Microsoft Office, point-of-sale systems, or STORIS is a plus

• A strong communicator – you can work effectively with sales teams, managers, customers, and corporate partners

• Self-motivated – you can manage your priorities independently while knowing when to ask for help

• Flexible and adaptable – no two days are exactly the same

• Professional and trustworthy – you take pride in doing things the right way

A high school diploma or GED is required. Prior retail or operations experience is preferred, but we're willing to train the right person.

💰 Starting at $17/hour + bonus opportunity
Earn up to $800/month based on written volume and other qualifications.

📅 A Consistent Schedule
Full-time, 5-day work week with a predictable schedule. Saturday availability is required.

💵 Paid Weekly
Because waiting two weeks for a paycheck isn't our favorite thing either.

🏖️ Time Off & Paid Holidays
Paid Time Off, 3 paid holidays, plus 2 personal days to use as you choose.

❤️ Benefits
Health insurance, short-term and long-term disability, and a 401(k) retirement plan.

🛋️ Employee Discount
Yes, you get a great discount on Ashley furniture.

📈 Room to Grow
We believe in promoting from within. Many of our leaders started in other roles within The Wellsville Group and built their careers here.

🎁 Perks & Recognition
Our team members have opportunities to earn points and rewards, along with monthly prize drawings and other team perks.

🤝 A Team That Has Your Back
Supportive leadership, a collaborative environment, lunch perks, and a team that works together to get the job done.

If you’re someone who likes being the go-to person, enjoys solving problems, and takes pride in keeping things organized and running smoothly, this could be a great fit.

Come build your career with Ashley | The Wellsville Group in Camillus, NY.

Apply today—we'd love to meet you!

Compensation details: 17 Hourly Wage

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