Graduate Program Coordinator

Graduate Program Coordinator

Required Qualifications (as evidenced by an attached resume):
Bachelor’s Degree (foreign equivalent or higher). Two (2) years of full-time administrative experience in a college or university setting. Proficiency with Microsoft Office and Google Workspace applications.

Preferred Qualifications:
Master’s Degree (foreign equivalent or higher). Three (3) or more years of full-time administrative experience working with graduate and/or undergraduate students and faculty in a university setting. Demonstrated experience supporting graduate admissions, student services, or academic program coordination. Familiarity with graduate arts programs, MFA programs, or other graduate-level academic environments. Evidence of tracking progress using multiple data sets and systems with adherence to governing policies.

Experience with any of the following campus systems:
Slate, People Soft, Degree Works, Navigate, SBU Reporting, Concur, Zoom, Modern Campus CMS, Canva. Knowledge of SUNY Graduate School policies and procedures, including GTA contracts and funding packages. Experience supervising Graduate Assistants or Teaching Assistants. Experience managing delegated email inboxes and composing clear, timely responses to student, faculty, and public queries. Experience with website content management systems. Experience with event planning, logistics coordination, or AV/technology support.

Brief Description of Duties:
The Graduate Program Coordinator provides administrative support for three MFA programs in Creative Writing, in Film, and in Television Writing at the Manhattan Center. The Graduate Program Coordinator will coordinate all aspects of graduate admissions and recruiting; support program directors, faculty, and current students; advise and track students through degree completion; and manage on-site events and logistics. The successful candidate will have excellent written and verbal communication skills, the ability to work independently and collaboratively across multiple programs, and demonstrated comfort with university administrative systems and technology.

The position requires methodically managing multiple priorities and deadlines in a fast-paced environment with attention to detail. Position requires flexibility in supporting underlying academic programs.

• Graduate Recruitment and Admissions:

• Assist Admissions Committees and MFA Directors with recruiting and admitting new students to the Manhattan Center and other locations. Work with MFA Directors and Marketing & Communications to place and monitor marketing campaigns, printed materials, social media, and other advertising; report on campaign results.

• Coordinate recruiting events including open houses, information sessions, and virtual activities. Working with other professionals and multiple systems track submission materials, confirm status with appropriate committees, compile files, and update committees and the Graduate School on new admits, declines, and deferrals.

• Proactively communicate with applicants, admitted students, students on leave, and deferrals as well as respond to queries. Capture and track data from inquiries, open houses, decision letters, admissions response forms, informational packets, and other communications in compliance with Graduate School guidelines.

• Track Graduate Assistant lines awarded, Graduate Tuition scholarships, and all other scholarships and awards from offer letters. Serve as the primary liaison between the graduate programs and the Graduate School. Develop expertise in People Soft, and SBU Reporting.

• Graduate Academics:

• Track and advise current students on their progress through degree requirements in coordination with MFA Directors. Working with other administrative…