Claims Assistant

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified!

If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

The Claims Assistant role is responsible for providing administrative and operational assistance to the claims department, including handling documentation, coordinating communications, and maintaining accurate records to ensure timely claim processing. This position supports claims adjusters and supervisors by facilitating workflow efficiency and compliance with internal procedures.

• Assist in organizing and maintaining claim files and supporting documentation.
• Input and update claim information into internal systems accurately.
• Handle routine correspondence and follow-up requests related to claims status.
• Coordinate and schedule appointments, meetings, and follow-up tasks as required by claims staff.
• Ensure compliance with departmental guidelines and regulatory requirements.
• Assist in preparing reports and summaries for claims activity tracking.
• Provide general administrative and clerical support to the claims team.

• High school diploma or equivalent is required.
• Prior administrative experience in insurance, claims, or a related field is preferred.
• Experience with document management and data entry systems is desirable.

• Attention to detail in data entry and documentation management.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Strong organizational and time management skills.
• Proficiency in basic computer applications including MS Office Suite.
• Effective communication skills for internal and external interactions.

The annual base salary for this position is $60,000 - $80,000.

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• AD&D insurance
• Tax-advantaged savings accounts
• 401(k) plan with company match
• Paid time off programs
• Company holidays
• Vacation and sick days
• New parent leave
• Restricted stock units
• Deferred compensation plan

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

CRC Group is a Drug Free Workplace.

EEO is the Law.

Pay Transparency.

Nondiscrimination Provision.

E-Verify.

• Growth:
  Advance your career with our learning and leadership development programs.
• Innovation:
  Work in a forward-thinking environment that values new ideas.
• Community:
  Be part of a supportive team that celebrates success together.
• Benefits:
  Enjoy competitive compensation, health benefits, and retirement plans.

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.