Office Ambassador - NYC

People & Culture Department

Reports to:

Chief People Officer

The NYC Office Ambassador plays a vital role in creating a welcoming, organized, and highly functional environment for employees, executives, clients, and visitors in our New York City office.

This individual will oversee the day-to-day operations of the NYC office while providing on-site executive and administrative support to executives based in or visiting the NYC office. The Office Ambassador will also support the People & Culture team with general HR administration, employee experience initiatives, and other projects that help keep our people and workplace running smoothly.

The ideal candidate is highly organized, proactive, service-oriented, and comfortable balancing office operations, executive needs, and HR responsibilities in a fast-paced environment.

• Provide proactive, high-touch on-site support to the Company executives based in or visiting the NYC office.
• Anticipate executive meeting and office needs and proactively address scheduling, logistical, or administrative challenges.
• Coordinate executive travel arrangements, itineraries, reservations, and related logistics.
• Prepare and process expense reports and reimbursements.
• Coordinate meeting logistics, including conference rooms, technology, catering, agendas, and materials.
• Assist with preparation of meeting materials, presentations, agendas, and summaries as requested.
• Serve as an on-site liaison between executives, employees, visitors, vendors, and other internal or external partners.
• Coordinate executive and client visits to the NYC office.
• Support ad hoc executive projects, events, and administrative requests with discretion and responsiveness.
• Perform general clerical duties such as photocopying, faxing, scanning, mailing, and filing

• Work with the Partner, IT, Cybersecurity, and Facilities to ensure office technology, conference rooms, and other systems are functioning effectively.
• Serve as an on‑site point of contact for third-party technology providers, building management, vendors, and service providers.
• Coordinate vendor access and appointments and follow through on outstanding office needs.

• Oversee the daily operations of the NYC office, ensuring a clean, organized, professional, and efficient workplace.
• Serve as a welcoming point of contact for employees, candidates, clients, vendors, and other visitors.
• Manage office supplies and equipment, maintaining appropriate inventory and coordinating orders as needed.
• Manage office food and beverage needs, including Grubhub group orders and other employee meals.
• Oversee incoming and outgoing mail, packages, and deliveries.
• Manage office layout, seating assignments, conference rooms, and workplace needs.
• Coordinate with building management regarding facilities, access, maintenance, repairs, and other office-related matters.
• Partner with Account Services and other teams to coordinate in‑office client meetings and events.
• Coordinate employee events, meetings, celebrations, and social activities that support Ca+Co's culture of Nourishment.
• Support emergency preparedness and serve as an Office Ambassador during emergency and evacuation procedures, helping communicate designated meeting locations and account for employees as appropriate.
• Identify opportunities to improve the NYC employee and workplace experience and proactively recommend solutions.

• Provide general administrative support to the People & Culture team.
• Support the preparation and coordination of employee…