Executive Assistant

We are seeking a talented individual to join our Business and Client Services (BCS) team, part of our People & Investments business s role will be based in New York City and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As an Executive Assistant, you will support the Global Chief Operating Officer of Marsh Risk and the Global Chief Operating Officer of Marsh People and Investments, providing seamless administrative and executive support across both offices.

Acting as the "face" and gatekeeper for two senior executive offices, you will work directly with both COOs and their leadership teams, managing a broad variety of administrative tasks. One executive leads core insurance operations and drives client service and strategy across commercial insurance broking, risk management, and risk consulting; the other oversees business operations for the people and wealth business, aligning financial and administrative delivery.

Both executives travel extensively and operate across multiple time zones, so you will be relied on to manage visas, international itineraries, and cross-time-zone coordination with precision. Competent, professional, discreet, and committed, you will collaborate with senior executives and their executive assistants across the organization, providing world-class support to two of Marsh's most senior leaders.

• Manage extremely active calendars for both COOs, balancing competing priorities across two offices and multiple time zones
• Arrange complex international travel plans, itineraries, and agendas, including visa applications and entry requirements
• Ensure timely and accurate completion of expense reports, including cross-border and multi-currency claims
• Research, prioritize, and follow up on incoming issues and concerns addressed to either COO, including those of a sensitive or confidential nature
• Plan, coordinate, and ensure both executives' schedules are followed and respected
• Serve as the first point of interaction with the Offices of the COOs, setting a professional and welcoming tone
• Collaborate with internal teams to ensure meeting materials for internal, board, client meetings, events, and speaking engagements are prepared and provided when needed
• Responsible for organizing large team meetings and events across Marsh Risk and Marsh People and Investments, including light travel to offsite locations as needed.
• Provide administrative and systems support, including Workday, procurement, and related internal systems
• Engage with external vendors and stakeholders
• Coordinate and align priorities between the two executive offices, flagging conflicts or overlaps early

• High school diploma or equivalent
• 10+ years of experience supporting C-Suite and/or senior executives at an administrative capacity, ideally more than one at a time
• Highly inquisitive nature with an interest in challenging the status quo by trying new tools and ways of working
• Ability to multi-task with strong organizational skills, keen attention to detail, and sound problem-solving abilities
• Experience coordinating international travel, including visa requirements and multi-time-zone scheduling
• Forward-looking thinker who is always looking months ahead, flagging scheduling conflicts and travel complications well before they become urgent
• Ability to handle confidential and time-sensitive matters and materials with discretion
• Ability to work effectively in a deadline-driven environment
• Ability to collaborate across a complex organization and build strong relationships
• Ability to operate in ambiguity and make decisions with minimal direction
• Strong knowledge of Microsoft Office products and an interest in experimenting with new technology products

• Highly resourceful team player with the ability to be extremely effective independently
• Reliable, committed, and hardworking
• Knowledge of Marsh businesses and stakeholders, particularly commercial insurance broking, risk management, risk consulting, and the people and wealth business
• A proactive, hands-on approach - equally comfortable managing high-stakes logistics and handling the small details that keep two executive offices running smoothly

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