Hospitality​/Receptionist Associate

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Opensity Solutions is seeking a highly organized, proactive, and adaptable Mobile Associate to join our dynamic team. In this role, you will be responsible to fill open shifts promptly and efficiently while providing a high level of workplace and administrative support. The Mobile Associate will assist with reception services, conference room and meeting support, mail and package handling, printing and copying, and other workplace services as needed.

Your ability to adapt to various work environments, work with diverse teams, provide exceptional service, and quickly learn location‑specific procedures will contribute to the smooth functioning of our operations. This role requires flexibility, strong communication skills, attention to detail, and the ability to independently manage multiple priorities. This role reports to the Client Relations Manager or Client Relations Director.

Reception & Front Desk Services

Provide professional and welcoming reception coverage, including greeting employees, clients, guests, and visitors. Answer and direct telephone calls, respond to inquiries, and provide general information in a professional manner. Manage visitor arrivals and departures in accordance with site‑specific procedures and security requirements. Assist with visitor registration, badges, access procedures, and notifications to appropriate employees or teams. Maintain a clean, organized, and professional reception area.

Provide backup support for front‑desk and administrative functions as needed.

Conference Room & Meeting Support

Prepare conference rooms and meeting spaces prior to scheduled meetings and events. Arrange tables, chairs, presentation materials, signage, and other meeting‑related supplies according to client or site requirements. Ensure conference rooms are clean, organized, and properly equipped before and after meetings. Assist with meeting room resets and maintain readiness throughout the workday. Support basic meeting technology and audiovisual setup as trained, escalating technical issues when necessary.

Monitor meeting spaces and respond promptly to requests for additional supplies, room changes, or other onsite support.

Mail, Shipping & Receiving

Receive, sort, distribute, and process incoming mail and packages in accordance with site procedures. Prepare outgoing mail, packages, shipments, and courier deliveries as required. Maintain accurate records for incoming and outgoing shipments when applicable. Coordinate with couriers, delivery personnel, employees, and vendors in a professional manner. Ensure mail and packages are handled securely and delivered to the appropriate recipients or locations.

Maintain an organized mailroom and supply area.

Printing, Copying & Document Services

Provide basic printing, copying, scanning, faxing, and document finishing services as required. Operate and troubleshoot common office equipment, including multifunction…