Front Desk Receptionist

Company Description DESIREE RATNER, MD, PC is a medical practice based in New York, NY, providing patient-centered dermatologic care in a professional clinical setting. The practice emphasizes high-quality medical services and personalized attention for individuals and families. Team members work closely with medical staff to support efficient office operations and a welcoming environment for patients.

We are looking for a special person to add to our team. The ideal candidate: personable, sincere and proactive, someone who anticipates and always goes the extra mile, and is patient-focused to the HIGHEST degree. This person will be the initial point of contact in the boutique medical office of a nationally known doctor, whose number one goal is to provide first class patient service in every single respect--this is not medical practice as usual.

Thank you for your interest and we look forward to hearing from you.

We are seeking a dedicated experienced Front Desk Receptionist who will be the first point of contact for our office and will provide exceptional customer service and administrative support. The Front Desk Receptionist maintains a professional, calm, and welcoming environment, supports privacy and confidentiality standards, and helps resolve patient concerns or questions.

• Proven experience as a front desk receptionist for a dermatology or dermatologic surgery practice.
• Proficiency in using Google Suite and other office software.
• Strong typing and writing skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to multitask and prioritize tasks effectively.

• Strong customer service and communication skills, with the ability to interact professionally and empathetically with patients and staff.
• Proficiency in receptionist duties and phone etiquette, including appointment scheduling.
• Ability to handle basic administrative tasks.
• Ability to utilize One Drive for various office tasks.
• Ability to work efficiently, prioritize tasks, and maintain attention to detail.
• Experience in a healthcare or medical office setting is preferred; knowledge of medical terminology is a plus.
• Must have excellent writing and speaking skills, with sufficient computer literacy to handle various software applications.
• Comfort using electronic health record or practice management software and standard office tools (email, calendars, printers, scanners).
• Reliability, punctuality, and a commitment to maintaining patient confidentiality and complying with office policies.