E-Filing Clerk

Introduction

Are you tired of the working "normal" jobs? Would you like to learn a new skill? Are you ready to collaborate with industry experts in the field and make a difference? If you answered yes to any of these, your future may lie below.

While upholding department and company policies, the E-Filing Clerk processes the electronic filing of cases for various counties, while managing daily functions and workflows to meet business needs.

• Manage the daily functions and workflow of client files through distribution of a balanced workload to meet established performance goals.
• Provide exceptional customer service; know and ensure client specifics are being met.
• Update client specifics as modification is needed and communicate internally to impacted to parties.
• Identify and partner in the establishment of best practices related to unit of business.
• Demonstrate the ability to prioritize and keep accurate records.
• Understand and maintain client nuances & customer preferences.

• Provide coverage for identified staff in their absence.
• Provide production coverage when necessary.

• High School degree or equivalent.
• Effective communication.
• Ability to multi-task and maintain organization standards.
• Knowledge of Rules of Civil Procedure related to states managed under the role.
• Microsoft Office experience intermediate level preferred.