Office Work Order Coordinator

Benefits:

• 401(k)
• Health insurance
• Opportunity for advancement
• Paid time off

Red Facility Solutions is seeking an organized, dependable, and highly motivated Work Order Coordinator to join our team. This is a full-time, in-office position in Sunrise, Florida.

The Work Order Coordinator will manage service requests from assignment through completion, coordinate with field technicians, communicate with clients, and ensure all work orders are handled accurately and on time.

• Receive, review, and dispatch incoming work orders
• Schedule and coordinate field technicians
• Communicate with clients regarding scheduling, job status, and completion
• Monitor open work orders and follow up to prevent delays
• Review technician notes, photos, and completion documentation
• Prepare estimates and request necessary approvals
• Update work-order management platforms with accurate information
• Escalate urgent service issues when necessary
• Maintain organized records and provide general administrative support

• Strong organizational and multitasking skills
• Professional written and verbal communication
• Excellent attention to detail
• Comfortable working in a fast-paced environment
• Proficient with email, Microsoft Office, and web-based software
• Able to prioritize urgent requests and meet deadlines
• Facility maintenance, dispatching, customer service, or work-order coordination experience is preferred but not necessary.

We are looking for someone who takes ownership of their responsibilities, communicates clearly, and works well with both clients and field technicians.