Nurse Aide and Unit Secretary

The Nurse Aide and Unit Secretary at United Health Services (UHS) Chenango Memorial Hospital (CMH) serves as a vital connection between patients, families, and the care team, helping create a positive and efficient care experience. This role combines direct patient support with clerical and coordination responsibilities to ensure smooth unit operations, accurate communication, and timely access to care. Through compassionate service, attention to detail, and teamwork, the Nurse Aide and Unit Secretary helps enhance patient comfort, support quality outcomes, and contribute to a welcoming environment where every connection matters.

The Nurse Aide and Unit Secretary at United Health Services (UHS) Chenango Memorial Hospital (CMH) serves as a vital connection between patients, families, and the care team, helping create a positive and efficient care experience. This role combines direct patient support with clerical and coordination responsibilities to ensure smooth unit operations, accurate communication, and timely access to care. Through compassionate service, attention to detail, and teamwork, the Nurse Aide and Unit Secretary helps enhance patient comfort, support quality outcomes, and contribute to a welcoming environment where every connection matters.

UHS Orthopedics Norwich

Day

40

$16.35 - $21.49 per hour, depending on experience

• Deliver clerical, receptionist, and direct patient care support to ensure efficient unit operations and a positive patient and family experience
• Greet patients, visitors, and staff, providing accurate information, directions, and communication updates to support care coordination and service excellence
• Manage unit communications by answering telephones, relaying messages, and coordinating with clinical teams to maintain timely and accurate information flow
• Maintain patient records by assembling, organizing, and filing charts, entering admissions, discharges, transfers, orders, and charges using electronic systems
• Provide basic patient care support including assisting with hygiene, feeding, mobility, vital signs, and intake/output documentation to promote patient comfort and recovery
• Support clinical procedures and readiness by preparing patient rooms, assisting with transports, and ensuring availability of equipment and supplies
• Coordinate scheduling, pre-operative preparation, and interdepartmental communication to ensure seamless patient flow across services

• Contribute directly to patient satisfaction, safety, and care quality through effective support of nursing staff and unit operations
• Support timely clinical decision-making by ensuring accurate documentation, communication, and availability of patient information
• Exercise judgment within established protocols to prioritize tasks, respond to patient needs, and elevate concerns appropriately
• Maintain accountability for assigned clerical and patient care duties under supervision while ensuring accuracy and completion of tasks
• Influence team efficiency by maintaining organized work spaces, restocking supplies, and supporting operational readiness

• Adhere to HIPAA requirements by safeguarding patient health information and maintaining confidentiality in all interactions
• Follow infection control protocols, safety standards, and proper use of personal protective equipment to ensure a safe care environment
• Complete required training, competencies, and ongoing education within established time frames to maintain role readiness
• Apply proper body mechanics and patient safety techniques, including use of equipment and positioning practices, to prevent injury
• Document patient information, care activities, and unit tasks accurately in accordance with organizational policies and regulatory standards
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks

• Foster a supportive and collaborative environment by assisting team members and…