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Internal Operations Coordinator

Job in City of Niagara Falls, Niagara County, New York, USA
Listing for: Baker Tilly Canada
Full Time position
Listed on 2026-10-14
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration, Clerical
  • Business
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 43000 - 54000 USD Yearly USD 43000.00 54000.00 YEAR
Job Description & How to Apply Below
Location: City of Niagara Falls

At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one—because the steps you take today define your tomorrow.

We are looking for an Internal Operations Coordinator to join our team—a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll collaborate with a dynamic team of professionals, united by a shared commitment to making a difference—for our clients, our communities, and one another.

Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with clarity.

Key Responsibilities People and Employee Support
  • Coordinate recruitment activities, including job postings, applicant tracking, interview scheduling and candidate communications.
  • Support new employee onboarding and orientation, including required forms, system access, training and introductory activities.
  • Maintain accurate employee records, personnel files and related documentation.
  • Assist with benefits, retirement plan and group insurance administration, including employee communications and record maintenance.
  • Support employee lifecycle processes, including role changes, leaves and departures.
  • Coordinate internal training, professional development activities and required documentation.
  • Assist with policy administration, annual acknowledgements and employee communications.
  • Support employee engagement activities, Firm events and other Internal Support initiatives.
  • Handle employee information with professionalism, discretion and confidentiality.
Operational and Client Service Support
  • Support administrative and operational processes that help client service teams deliver services efficiently and consistently.
  • Coordinate and maintain client onboarding, setup, authorization, compliance and related activities as assigned.
  • Assist with the administration and oversight of Firm programs, initiatives and service offerings, which may include O , Audit Shield or other programs as needs evolve.
  • Prepare, organize and maintain documentation, records, trackers and workflows supporting client and Firm operations.
  • Coordinate information gathering, status tracking, follow-up and communication across departments and stakeholders.
  • Maintain accurate information within applicable databases, document management and practice management systems.
  • Help ensure assigned processes and program requirements are completed accurately, consistently and on a timely basis.
  • Identify opportunities to improve, standardize or automate administrative and operational processes.
Internal Operations and Administration
  • Provide administrative and project support to the Internal Support team and Firm leadership.
  • Assist with workflow coordination, process documentation and the maintenance of internal procedures.
  • Maintain internal databases, trackers, forms and records.
  • Coordinate meetings, training sessions, internal events and related materials.
  • Support operational reporting, information requests and follow-up activities.
  • Assist with the rollout and ongoing administration of Firm systems, tools and process improvements.
  • Contribute to special projects and continuous improvement initiatives that strengthen service delivery and reduce administrative effort for client service teams.
  • Support the administration of Firm programs, workflows, systems and strategic initiatives as assigned.
  • Provide support in other areas of internal operations as Firm needs evolve.
Qualifications And Experience
  • Post-secondary education in Business…
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