Office Assistant 1; Keyboarding) TEMP

Position Details

Budget Title Office Assistant 1 (Keyboarding) TEMP

Campus Title Office Assistant 1 (Keyboarding) TEMP

School/Division Student Affairs, Division of

Department Counseling and Wellness Services

Staff Sub-Type Staff & Administration

Salary Level SG006

Salary Determination Starting salary rates are based on negotiated labor contracts.

Position Effort Full-Time

If Part-Time, enter FTE:

Is this a temporary position? Yes

If Temporary, enter End Date: 12/18/2026

Position Summary The Office Assistant 1 for Counseling and Wellness Services serves as the primary point of contact for the Health Promotion, Prevention Services, and Counseling Center staff. This role is responsible for front desk operations, appointment scheduling, records management, and budget monitoring. Operating in a fast-paced environment, this position maintains a welcoming, confidential, and safe environment while managing sensitive data and providing critical administrative support to students, faculty, and clinical staff.

Schedule:

Monday through Friday 8:00 am to 4:30 pm

Watch to learn more about careers at SUNY Cortland:

• Our positions provide predictable salary progressions, and many offer permanency.
• Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.
• SUNY Cortland prioritizes work-life balance and well-being in all forms. The university’s state-of-the-art Student Life Center is free for employees to use, with membership options for families. Alternate work schedules are available with a supervisor’s approval.
• Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.
• Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region’s offerings

• Greet all students, parents, faculty, staff, and administration in person, via email, and over the phone.
• Promote a welcoming, safe, and confidential environment using an amateur, calming, and positive attitude.
• Answer phone calls promptly, route them to the appropriate staff member, and handle crisis calls by making immediate, correct referrals.
• Manage the front-desk iPads and ensure student clients properly complete all required digital forms before their appointments.
• Serve as the administrative support for Health Promotion, Prevention Services, and Counseling Center staff, working collaboratively with the Counseling Center Administrative Assistant.
• Prepare official correspondence, paperwork, and reports for Health Promotion and Prevention Services.

• Schedule appointments at the exact time of the request.
• Ensure a prompt response to all assistance or information requests.
• Coordinate staff meetings upon request, including finding and reserving appropriate meeting spaces.

• Create and maintain secure electronic records in the scheduling software as well as physical hard-copy files.
• Organize, develop, and manage sensitive files for the department while consulting with the Counseling Center secretary to ensure proper data collection.

• Manage accounts for grant funds and other departmental accounts, including compiling expenditure reports.
• Assist with overall daily operations by monitoring and replenishing office inventory (forms, brochures) and coordinating staff travel arrangements.

• Works closely with the AA1.
• Supervised by the director and…