Receptionist & Communications Assistant

Job Summary: The Office Receptionist and Communications Assistant is responsible for greeting, welcoming and assisting parishioners and guests to the parish campus in a professional and pastoral manner, updating the parish calendars, answering questions and providing information about various church topics, and coordinating, planning, and implementing communication and marketing efforts for St. Michael’s Catholic Church. This position takes the lead in strategizing, developing, innovating, creating, and publishing all parish communications in both print and digital platforms.

St. Michael’s Catholic Church
Fernandina Beach, FL
Receptionist & Communications Assistant

Reports to:

Pastor
Part-Time 25 Hours
FLSA:
Hourly, Non-Exempt
Job Summary: The Office Receptionist and Communications Assistant is responsible for greeting, welcoming and assisting parishioners and guests to the parish campus in a professional and pastoral manner, updating the parish calendars, answering questions and providing information about various church topics, and coordinating, planning, and implementing communication and marketing efforts for St. Michael’s Catholic Church. This position takes the lead in strategizing, developing, innovating, creating, and publishing all parish communications in both print and digital platforms.

• Greet and welcome parishioners and guests to the parish campus in a professional and pastoral manner.
• Answer questions, direct inquiries, and notify staff members when they have a visitor.
• Answer calls in a professional and courteous manner, take messages, and route calls accordingly.
• Answer and forward emails received from the parish email and website to the corresponding staff member.
• Collaborate with the Administrative Assistant to coordinate the parish calendar and facilities calendar.
• Coordinate the ministry scheduler.
• Write thank you cards to parishioners for donations.

• Coordinate communication efforts using social media platforms.
• Assist in the planning of parish events.
• Work with parish ministries to create flyers, signage, and media to ensure timely updates of activities and upcoming events.
• Assist in providing communication between the parish, ministries, and staff.
• Ensure all communications reflect Catholic teaching, the parish mission, and the diocesan brand standards/policies.
• Attend Staff meetings as required.
• Create and maintain a rolling editorial/content calendar aligned to the liturgical year, parish priorities, and major feasts/events.
• Plan, schedule, and moderate parish social channels; create photo stories, and event recaps.
• Help edit the weekly bulletin.
• Weekly calls to parishioners to reach out and check in. Keep a record of calls made and notes taken. Immediately report all communication problems to the Parish Business Manager (declining socials, moderation issues, etc.).
• Maintain compliance: copyright/licensing for music/images/fonts used; photo/video consent; platform terms of service.
• Uphold privacy and safeguarding standards in all content (no minors’ names/faces without permission, no sensitive details).
• Keep track of all communication equipment and inform Sr Rose if any replacements are needed.

• Associates Degree or equivalent.
• Proficiency in using Microsoft programs Word, Excel, PowerPoint, and Outlook.
• Ability to manage a digital presence (website CMS, email platform, social scheduling).
• Proficiency with common design tools (e.g., Canva or Adobe).
• Basic photo and video capture and quick editing skills (phone + lightweight editors).
• Experience with Flocknote/Mailchimp (or similar), Word Press (or diocesan CMS), and Google Calendar.
• Tech literacy (file management, cloud drives, alt-text, PDFs, link…