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Part Time Client Services Representative

Job in Derby, Erie County, New York, 14047, USA
Listing for: Harmonia Collaborative Care
Part Time position
Listed on 2026-10-16
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 16 - 22 USD Hourly USD 16.00 22.00 HOUR
Job Description & How to Apply Below
Location: Derby

Part‑Time Client Services Representative

Location:

Derby, New York

If you are looking for rewarding work in a welcoming, fast‑paced office, Harmonia Collaborative Care may be the right place for you.

At Harmonia, we believe in “life. with. balance.”

What we offer:
  • Sustainable expectations
  • Support for work‑life balance
  • A welcoming team environment
  • Friendly, dedicated professionals
  • Meaningful work serving our clients and community
About the position:

The Client Services Representative provides front-office and administrative support to help daily operations run smoothly.

You will be one of the first people our clients meet, so a friendly, professional, and helpful approach is essential.

Primary responsibilities:
  • Answer incoming telephone calls
  • Schedule and confirm appointments
  • Greet and check in clients
  • Verify insurance and contact information
  • Collect co‑payments
  • Respond to client questions
  • Assist with medical records
  • Maintain office supplies
  • Support clinical and administrative staff
  • Protect confidential client information
What we are looking for:
  • High school diploma or equivalent
  • Previous medical or behavioral health office experience preferred
  • Knowledge of medical terminology preferred
  • Strong computer and data‑entry skills
  • Excellent verbal and written communication
  • Strong organization and attention to detail
  • Ability to prioritize tasks in a fast‑paced office
  • Professional and dependable demeanor
  • Commitment to client confidentiality

We offer a pleasant work environment with friendly professionals who pride themselves on providing excellent service and a positive experience for every client.

Harmonia Collaborative Care is an equal opportunity employer. We value a diverse workforce and encourage qualified candidates from all backgrounds to apply.

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