Office Manager

THIS POSITION WILL BE PROVISIONAL PENDING POSSIBLE CIVIL SERVICE EXAMINATION IN THE FUTURE.

This is a management-level position that is responsible for all aspects of managing the day-to-day operations of a public-facing office. Duties include management of scheduling, billing, office software, policies and procedures, budgets, personnel, and assuring that the office work flows efficiently and smoothly. Work is performed independently and the exercise of independent judgment in carrying out details of the work is required.

Supervision is exercised over clerical staff. The incumbent does related work as required

• Oversees the day-to-day operations assuring that the office work flows smoothly and efficiently;
• Supervises and participates in the maintenance of departmental records and archives;
• Supervises and directs the work of clerical staff;
• Responsible for scheduling, reception, or supervises staff who are delegated those tasks;
• Oversees and/or performs the billing (AR/AP) process office operations;
• Acts as payroll and personnel liaison between the office and Human Resources Dept;
• Compiles data for and prepares and analyzes financial and statistical reports;
• Analyzes data and makes organizational workflow and procedural studies;
• Establishes office practices and procedures relative to workflow and operational needs;
• Reviews and checks account keeping records and reports for accuracy and completeness
• Compiles data for budget development and maintains budget control;
• Oversees inventory and orders office materials and supplies;

Thorough knowledge of financial account and record keeping practices; thorough knowledge of office terminology, procedures and equipment;

good knowledge of the principles and modern practices of office and personnel management; good knowledge of, policies, laws, regulations and procedures relevant to the specialty of the office; ability to understand and carry out complex oral and written instructions; ability to operate various hardware and software platforms; ability to prepare financial statements, correspondence and reports; ability to plan and supervise the work of others;

ability to communicate and deal effectively with the public; good judgment in solving complex clerical and routine administrative problems; initiative and resourcefulness; tact and courtesy; integrity; physical condition commensurate with the demands of the position.