Part-Time Membership Assistant

Part-time, non-exempt, up to 28 hours/week

Compensation: $23 per hour

Internationally recognized as a premier museum and research center, the Frick is known for its distinguished Old Master paintings and outstanding examples of European sculpture and decorative arts.

The collection originated with Henry Clay Frick (1849–1919), who bequeathed his home, paintings, sculptures, and decorative arts to the public for their enjoyment. The institution’s holdings—which encompass masterworks from the Renaissance through the nineteenth century—have grown over the decades, more than doubling in size since the opening of the museum in 1935. A critical component of the institution is the Frick Art Research Library, founded in 1920 by Helen Clay Frick, daughter of the museum’s founder.

Recognized as one of the world’s top art history research centers, it has served students, scholars, and members of the public free of charge for generations.

The Frick has undergone a comprehensive renovation and was open in a temporary home, Frick Madison, from 2020 through early 2024, while renovations were underway at the mansion on 70th Street. In addition to special exhibition galleries and education spaces, we have added enhanced visitor amenities and accessible spaces. The Museum and Art Research Library reopened to the public in April 2025.

At the Frick Collection, we pride ourselves on promoting an open and welcoming workplace culture that supports diversity and work-life balance. The Frick strives to provide our employees with competitive salaries and exceptional benefits in a beautiful and pleasant work setting, while offering an excellent opportunity to appreciate some of the world’s finest works of art.

The Frick Collection provides equal opportunity to all employees and applicants for employment without regard to personal characteristics such as race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or other characteristics protected by law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Part-Time Membership Assistant provides support for the Individual Giving and Gifts Processing teams. Reporting to the Assistant Manager of Individual Giving, the Assistant answers the members phone line and email inbox and provides the highest level of customer service as an ambassador for The Frick Collection.

The Assistant is generally scheduled to work 21-28 hours per week and may not exceed 28 hours per week. Shifts are from 10am-6pm, 3-4 days/week, including an unpaid lunch break. The Assistant is asked to work on the weekends.

• Sell memberships and answer all questions from members about visiting logistics, when and how they will receive their digital membership cards, what benefits they receive, how to register for member and public programs, and more.
• Manage the database backend to ensure all annual and monthly recurring gifts are cleaned up and prepared for processing.
• Assist with check-in for events.
• Conduct outreach to members and donors for any processing questions, declined gifts, etc.
• Process returned mail and maintain the cleanliness of records in the database.

The education and/or experience requirements…