Senior Administrative Assistant

Location Designation: Hybrid - 3 days per week

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.

The Senior Administrative Assistant will provide high-level support to two or more Executive Officers and their teams within the Enterprise Technology Services Department. This role requires strong organizational skills, excellent communication abilities, adaptability to shifting priorities, and discretion in handling sensitive information. The ideal candidate thrives in a fast-paced environment, collaborates effectively with other administrative staff, and demonstrates a proactive, solution-oriented approach.

• Manage VP calendar(s): balance and prioritize demands on time, handle last-minute changes, and resolve scheduling conflicts.
• Provide administrative support to the team, including attendance tracking, supply ordering, and coordinating meetings.
• Prepare and distribute meeting materials, presentations, agendas, and follow up on action items.
• Maintain and update organizational charts.
• Provide back-up support to other technology assistants.
• Assist HR and divisional managers with onboarding of new employees.

• Plan and coordinate internal and external events, meetings, and conferences.
• Manage special projects and initiatives assigned by executives.

• Process and reconcile travel and expense reports.
• Manage secure and sensitive information with discretion and professionalism.

• Schedule rooms and ensure environment is appropriate for attendees.
• Prepare and distribute agendas and materials in advance.
• Coordinate input from multiple stakeholders.
• Support speaker and attendee preparation.
• Ensure A/V needs are met and technology functions smoothly.
• Capture meeting notes and follow-ups, leveraging AI tools for efficiency.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Professional demeanor and ability to maintain confidentiality.

• Interpersonal
  
  Skills:
  
  Build and maintain strong working relationships with stakeholders at all levels.
• Time Management:
  Prioritize tasks effectively to meet deadlines.
• Flexibility:
  Adapt quickly to changing priorities and unforeseen challenges.
• Initiative:
  Proactively seek opportunities to support executives and improve processes.
• Sense of Urgency:
  Demonstrates awareness of business-critical priorities.

• Minimum 5-7 years of administrative support experience, including at least 3 years supporting senior executives.
• Bachelor’s degree preferred.
• Team player with a commitment to discretion and professionalism.

Job Level: LEVELAA4

Salary Range: $73,500-$105,000

Overtime eligible:
Nonexempt

Discretionary bonus eligible:
Yes

Sales bonus eligible:
No

Actual…