Administrative Manager; HEA Marshak-Steinman; Facilities Management

Administrative Manager (HEA) - (Marshak-Steinman) - Facilities Management

Reporting to the Assistant Vice President for Campus Planning and Facilities, the Administrative Manager is responsible for the daily operations, maintenance coordination, occupant support services, space management, and overall stewardship of the Marshak and Steinman research buildings, located on the City College of New York's North Campus. Together, these buildings comprise over one million square feet of research laboratories, teaching laboratories, computational laboratories, administrative offices, classrooms, and student support spaces.

These facilities represent complex, research-intensive, mixed-use academic environments that support instructional, research, operational, and student-centered activities.

Reporting to the Assistant Vice President for Campus Planning and Facilities, the Administrative Manager is responsible for the daily operations, maintenance coordination, occupant support services, space management, and overall stewardship of the Marshak and Steinman research buildings, located on the City College of New York's North Campus. Together, these buildings comprise over one million square feet of research laboratories, teaching laboratories, computational laboratories, administrative offices, classrooms, and student support spaces.

These facilities represent complex, research-intensive, mixed-use academic environments that support instructional, research, operational, and student-centered activities.

The Administrative Manager serves as the primary point of contact for building occupants and departments and is responsible for ensuring effective facility service delivery, operational readiness, regulatory compliance, and accurate management of space resources. The position works closely with academic leadership, research personnel, Facilities Operations, and other campus partners to maintain building functionality, address operational concerns, and support the College's academic and research mission.

• Serves as the primary point of contact for building occupants, academic departments, research personnel, administrative units, and student service providers within the Marshak and Steinman buildings.

• Maintains regular communication with Division Deans, Departmental Chairs, faculty, principal investigators (PIs), researchers, staff, and students to assess service needs, address operational concerns, and ensure timely resolution of issues.

• Receives, tracks, monitors, and closes building-related service requests through Archibus or other facilities management systems, coordinating follow-up and escalating unresolved issues to Facilities leadership as needed.

• Conducts routine building walkthroughs to identify maintenance, housekeeping, life-safety, accessibility, and operational concerns and ensures common areas and shared spaces remain safe, clean, and functional.

• Coordinates and monitors maintenance of critical building systems, including HVAC, lighting, plumbing, electrical systems, elevators, laboratory support systems, and other research facility infrastructure.

• Works with Facilities Operations, contractors, and consultants to coordinate repairs, preventive maintenance, infrastructure improvements, and capital projects, while communicating with occupants regarding service interruptions, building outages, and project schedules.

• Supports implementation and enforcement of CCNY and CUNY space policies governing room assignments, occupancy, space utilization, and appropriate facility use, while maintaining standardized procedures and audit-ready documentation.

• Identifies and addresses noncompliance issues, including unauthorized occupancy, corridor storage, blocked egress routes, unapproved furniture placement, and unauthorized signage, and coordinates corrective actions related to life-safety, accessibility, and code compliance.

• Works with Environmental Health and Safety and Fire Safety Directors on fire safety matters, including leading efforts to identify building fire wardens, and supports initiatives related to laboratory safety and compliance.

• Maintains accurate space inventory and occupancy records and supports campus-wide space planning, utilization reviews, occupancy assessments, compliance evaluations, and reporting.

• Coordinates room and department relocations, space reassignments, renovations, and occupancy changes, including required approvals, building access, deliveries, elevator reservations, and other logistical…